INTERROGATING SERVQUAL: A CRITICAL ASSESSMENT OF SERVICE QUALITY MEASUREMENT IN A HIGH STREET RETAIL BANK

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NEWMAN K.

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Journal Paper

Paper Information

Journal: INTERNATIONAL JOURNAL OF BANK MARKETING Year:2001 | Volume:19 | Issue:3 Page(s): 126-139

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Information Journal Paper

Title

INTERROGATING SERVQUAL: A CRITICAL ASSESSMENT OF SERVICE QUALITY MEASUREMENT IN A HIGH STREET RETAIL BANK

Author(s)

NEWMAN K. | Issue Writer Certificate

Keywords

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Abstract

Cites

A COMPARISON OF SERVICE QUALITY PROVIDED BY PUBLIC AND PRIVATE SPORT CLUBS (BODY BUILDING AND FITNESS) IN TEHRAN BASED ON CUSTOMERS VIEWPOINTS
MOBILE BANKING SERVICE QUALITY AND CUSTOMER SATISFACTION (APPLICATION OF SERVQUAL MODEL)
COMPARATIVE RESEARCH BETWEEN SERVICE QUALITY IN PUBLIC BANKING AND PRIVATE BANKING

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APA: Copy

NEWMAN, K.. (2001). INTERROGATING SERVQUAL: A CRITICAL ASSESSMENT OF SERVICE QUALITY MEASUREMENT IN A HIGH STREET RETAIL BANK. INTERNATIONAL JOURNAL OF BANK MARKETING, 19(3), 126-139. SID. https://sid.ir/paper/582505/en

Vancouver: Copy

NEWMAN K.. INTERROGATING SERVQUAL: A CRITICAL ASSESSMENT OF SERVICE QUALITY MEASUREMENT IN A HIGH STREET RETAIL BANK. INTERNATIONAL JOURNAL OF BANK MARKETING[Internet]. 2001;19(3):126-139. Available from: https://sid.ir/paper/582505/en

IEEE: Copy

K. NEWMAN, “INTERROGATING SERVQUAL: A CRITICAL ASSESSMENT OF SERVICE QUALITY MEASUREMENT IN A HIGH STREET RETAIL BANK,” INTERNATIONAL JOURNAL OF BANK MARKETING, vol. 19, no. 3, pp. 126–139, 2001, [Online]. Available: https://sid.ir/paper/582505/en

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