Information Journal Paper
APA:
CopyBHATTACHARYYA, S.K., & RAHMAN, ZILLUR. (2004). CAPTURING THE CUSTOMERS VOICE, THE CENTERPIECE OF STRATEGY MAKING: A CASE STUDY IN BANKING. EUROPEAN BUSINESS REVIEW, 16(2), 128-138. SID. https://sid.ir/paper/611207/en
Vancouver:
CopyBHATTACHARYYA S.K., RAHMAN ZILLUR. CAPTURING THE CUSTOMERS VOICE, THE CENTERPIECE OF STRATEGY MAKING: A CASE STUDY IN BANKING. EUROPEAN BUSINESS REVIEW[Internet]. 2004;16(2):128-138. Available from: https://sid.ir/paper/611207/en
IEEE:
CopyS.K. BHATTACHARYYA, and ZILLUR RAHMAN, “CAPTURING THE CUSTOMERS VOICE, THE CENTERPIECE OF STRATEGY MAKING: A CASE STUDY IN BANKING,” EUROPEAN BUSINESS REVIEW, vol. 16, no. 2, pp. 128–138, 2004, [Online]. Available: https://sid.ir/paper/611207/en