Information Journal Paper
APA:
CopyCASTRO, C.B., ARMARIO, E.M., & RUIZ, D.M.. (2004). THE INFLUENCE OF EMPLOYEE ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON CUSTOMER LOYALTY. INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT, 15(1), 27-53. SID. https://sid.ir/paper/614327/en
Vancouver:
CopyCASTRO C.B., ARMARIO E.M., RUIZ D.M.. THE INFLUENCE OF EMPLOYEE ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON CUSTOMER LOYALTY. INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT[Internet]. 2004;15(1):27-53. Available from: https://sid.ir/paper/614327/en
IEEE:
CopyC.B. CASTRO, E.M. ARMARIO, and D.M. RUIZ, “THE INFLUENCE OF EMPLOYEE ORGANIZATIONAL CITIZENSHIP BEHAVIOR ON CUSTOMER LOYALTY,” INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT, vol. 15, no. 1, pp. 27–53, 2004, [Online]. Available: https://sid.ir/paper/614327/en