Information Journal Paper
APA:
CopyBULL, C.. (2003). STRATEGIC ISSUES IN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IMPLEMENTATION. BUSINESS PROCESS MANAGEMENT JOURNAL, 9(5), 592-602. SID. https://sid.ir/paper/616509/en
Vancouver:
CopyBULL C.. STRATEGIC ISSUES IN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IMPLEMENTATION. BUSINESS PROCESS MANAGEMENT JOURNAL[Internet]. 2003;9(5):592-602. Available from: https://sid.ir/paper/616509/en
IEEE:
CopyC. BULL, “STRATEGIC ISSUES IN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IMPLEMENTATION,” BUSINESS PROCESS MANAGEMENT JOURNAL, vol. 9, no. 5, pp. 592–602, 2003, [Online]. Available: https://sid.ir/paper/616509/en