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Scientific Information Database

ISSN: 2588-4824

Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Issue Information

BUSINESS PROCESS MANAGEMENT JOURNAL
Year:2003 | Volume:9 | Issue:5|Papers Count:4

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Year

Volume(Issue)

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Journal Article

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فارسی Version

Title:

ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT: REVISITING THE GENERAL PRINCIPLES OF USABILITY AND RESISTANCE – AN INTEGRATIVE IMPLEMENTATION FRAMEWORK

Author(s):

FJERMESTAD JERRY | ROMANO JR NICHOLAS C.

Journal:

BUSINESS PROCESS MANAGEMENT JOURNAL

Issue Info:

Year:
2003
Volume:
9
Issue:
5
Pages:
572-591

Keywords:

Abstract:

Yearly Impact: مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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Citation 1 مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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Journal Article

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فارسی Version

Title:

STRATEGIC ISSUES IN CUSTOMER RELATIONSHIP MANAGEMENT (CRM) IMPLEMENTATION

Author(s):

BULL C.

Journal:

BUSINESS PROCESS MANAGEMENT JOURNAL

Issue Info:

Year:
2003
Volume:
9
Issue:
5
Pages:
592-602

Keywords:

Abstract:

Yearly Impact: مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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Citation 2 مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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Journal Article

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فارسی Version

Title:

UNDERSTANDING CUSTOMER RELATIONSHIP MANAGEMENT (CRM): PEOPLE, PROCESS AND TECHNOLOGY

Author(s):

CHEN I.J. | POPOVICH K.

Journal:

BUSINESS PROCESS MANAGEMENT JOURNAL

Issue Info:

Year:
2003
Volume:
9
Issue:
5
Pages:
672-688

Keywords:

Abstract:

Yearly Impact: مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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Citation 2 مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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Journal Article

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فارسی Version

Title:

AN EMPIRICAL STUDY ON THE E-CRM PERFORMANCE INFLUENCE MODEL FOR SERVICE SECTORS IN TAIWAN

Author(s):

CHEN I.J. | POPOVICH K.

Journal:

BUSINESS PROCESS MANAGEMENT JOURNAL

Issue Info:

Year:
2003
Volume:
9
Issue:
5
Pages:
672-688

Keywords:

Abstract:

Yearly Impact: مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Download 0 مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Citation 1 مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Refrence 0

Scientific Information Database

ISSN: 2588-4824

Journal Issue Information

BUSINESS PROCESS MANAGEMENT JOURNAL Year:2003 | Volume:9 | Issue:5|Papers Count:4

BUSINESS PROCESS MANAGEMENT JOURNAL
Year:2003 | Volume:9 | Issue:5|Papers Count:4