THE EFFECTS OF NONVERBAL COMMUNICATION OF EMPLOYEES IN THE FAMILY RESTAURANT UPON CUSTOMERS’ EMOTIONAL RESPONSES AND CUSTOMER SATISFACTION

JUNG, H.S., & YOON, H.H.. (2011). THE EFFECTS OF NONVERBAL COMMUNICATION OF EMPLOYEES IN THE FAMILY RESTAURANT UPON CUSTOMERS’ EMOTIONAL RESPONSES AND CUSTOMER SATISFACTION. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 30(3), 542-550. SID. https://sid.ir/paper/651520/en

JUNG H.S., YOON H.H.. THE EFFECTS OF NONVERBAL COMMUNICATION OF EMPLOYEES IN THE FAMILY RESTAURANT UPON CUSTOMERS’ EMOTIONAL RESPONSES AND CUSTOMER SATISFACTION. INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT[Internet]. 2011;30(3):542-550. Available from: https://sid.ir/paper/651520/en

H.S. JUNG, and H.H. YOON, “THE EFFECTS OF NONVERBAL COMMUNICATION OF EMPLOYEES IN THE FAMILY RESTAURANT UPON CUSTOMERS’ EMOTIONAL RESPONSES AND CUSTOMER SATISFACTION,” INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, vol. 30, no. 3, pp. 542–550, 2011, [Online]. Available: https://sid.ir/paper/651520/en