Information Journal Paper
APA:
CopyGUO, L., XIAO, J.J., & TANG, C.. (2009). UNDERSTANDING THE PSYCHOLOGICAL PROCESS UNDERLYING CUSTOMER SATISFACTION AND RETENTION IN A RELATIONAL SERVICE. JOURNAL OF BUSINESS RESEARCH, 62(11), 1152-1159. SID. https://sid.ir/paper/664623/en
Vancouver:
CopyGUO L., XIAO J.J., TANG C.. UNDERSTANDING THE PSYCHOLOGICAL PROCESS UNDERLYING CUSTOMER SATISFACTION AND RETENTION IN A RELATIONAL SERVICE. JOURNAL OF BUSINESS RESEARCH[Internet]. 2009;62(11):1152-1159. Available from: https://sid.ir/paper/664623/en
IEEE:
CopyL. GUO, J.J. XIAO, and C. TANG, “UNDERSTANDING THE PSYCHOLOGICAL PROCESS UNDERLYING CUSTOMER SATISFACTION AND RETENTION IN A RELATIONAL SERVICE,” JOURNAL OF BUSINESS RESEARCH, vol. 62, no. 11, pp. 1152–1159, 2009, [Online]. Available: https://sid.ir/paper/664623/en