RESEARCH PAPER: A COMPARATIVE STUDY OF THE REHABILITATION PATIENTS’ SATISFACTION WITH PUBLIC AND PRIVATE CENTERS

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

AMREVANI MARZIEH; PARHIZGAR MOHAMMAD MEHDI; FARAZI MORTEZA; KAVARI SEYED HABIBOLLAH

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Journal of Modern Rehabilitation Year:2017 | Volume:11 | Issue:3 Page(s): 147-154

Download Full-Text

View:

239

Download:

219

Cites:

Information Journal Paper

Title

RESEARCH PAPER: A COMPARATIVE STUDY OF THE REHABILITATION PATIENTS’ SATISFACTION WITH PUBLIC AND PRIVATE CENTERS

Author(s)

AMREVANI MARZIEH | PARHIZGAR MOHAMMAD MEHDI | FARAZI MORTEZA | KAVARI SEYED HABIBOLLAH | Issue Writer Certificate

Keywords

CLIENT SATISFACTION

REHABILITATION

RECEPTION SERVICES

THERAPIST SERVICES

PUBLIC AND PRIVATE HOSPITALS

Abstract

Introduction: The success of REHABILITATION centers depends on several factors, one of the most important of which is patient’s satisfaction. Therefore, suitable instruments must be used to assess the quality of services in REHABILITATION centers.Materials and Methods: In this research, we used the random sampling method to select the sample and the survey research method to collect data. The statistical population included all patients visiting the selected REHABILITATION centers of Tehran City. In this regard, 4 REHABILITATION centers; Rofaydeh REHABILITATION Hospital (public), Shohadaye Tajrish Hospital (public), Imam Zadeh Hassan REHABILITATION Center (private), and Arman REHABILITATION Center (private) were selected. Given the infinite statistical population size, the sample size was calculated using the scientific research methodology and Cochran’s sample size formula. The statistical sample size estimated for the infinite statistical population of this research was 486 with 95% confidence level. The research variables were assessed using a researcher-made questionnaire called the "patient’s satisfaction with REHABILITATION services questionnaire". The content and face validity of the questionnaire was approved by the experts. The estimated reliability of the questionnaire was 0.83 using Cronbach's α coefficient method. The descriptive and inferential statistics methods (i.e. the independent t test and 1-way analysis of variance) were used to analyze the data.Results: The research findings reflected the clients’ satisfaction with the REHABILITATION services and their components (i.e. RECEPTION SERVICES, THERAPIST SERVICES, and waiting time) in PUBLIC AND PRIVATE HOSPITALS. Also a significant difference was found between the levels of patients’ satisfaction with REHABILITATION services in private and public hospitals (P£0.005), and clients were more satisfied with the services of public hospitals than private hospitals.Conclusion: In addition, there was no significant difference between the levels of patients’ satisfaction with REHABILITATION services with respect to demographic variables (including age, education, gender, and respondent), but a significant difference was observed in terms of ward. Finally, the results of the Friedman test revealed that satisfaction with THERAPIST SERVICES had the first rank followed by patient’s satisfaction with the waiting time and then with reception (admission) services.

Cites

No record.

References

No record.

Cite

APA: Copy

AMREVANI, MARZIEH, PARHIZGAR, MOHAMMAD MEHDI, FARAZI, MORTEZA, & KAVARI, SEYED HABIBOLLAH. (2017). RESEARCH PAPER: A COMPARATIVE STUDY OF THE REHABILITATION PATIENTS’ SATISFACTION WITH PUBLIC AND PRIVATE CENTERS. JOURNAL OF MODERN REHABILITATION, 11(3), 147-154. SID. https://sid.ir/paper/713180/en

Vancouver: Copy

AMREVANI MARZIEH, PARHIZGAR MOHAMMAD MEHDI, FARAZI MORTEZA, KAVARI SEYED HABIBOLLAH. RESEARCH PAPER: A COMPARATIVE STUDY OF THE REHABILITATION PATIENTS’ SATISFACTION WITH PUBLIC AND PRIVATE CENTERS. JOURNAL OF MODERN REHABILITATION[Internet]. 2017;11(3):147-154. Available from: https://sid.ir/paper/713180/en

IEEE: Copy

MARZIEH AMREVANI, MOHAMMAD MEHDI PARHIZGAR, MORTEZA FARAZI, and SEYED HABIBOLLAH KAVARI, “RESEARCH PAPER: A COMPARATIVE STUDY OF THE REHABILITATION PATIENTS’ SATISFACTION WITH PUBLIC AND PRIVATE CENTERS,” JOURNAL OF MODERN REHABILITATION, vol. 11, no. 3, pp. 147–154, 2017, [Online]. Available: https://sid.ir/paper/713180/en

Related Journal Papers

No record.

Related Seminar Papers

No record.

Related Plans

No record.

Recommended Workshops