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Information Journal Paper

Title

The Effect of Developing and Administering a Strategic Plan on Perceived Educational Quality by Students in Ahvaz School of Rehabilitation Sceinces

Pages

  283-295

Abstract

 This study aimed to investigate the effect of developing and administering a strategic plan on perceived educational quality by students in Ahvaz faculty of rehabilitation sciences. In this interventional study, perceived educational quality by students was investigated before and after developing and administering a strategic plan. Based on the number of students in each educational department and using stratified-random sampling method, 146 students in disciplines of speech and language pathology, physical therapy, audiology, and occupational therapy were selected to participate in the study. For data collection, a standardized SERVQUAL questionnaire including five dimensions of educational services quality (tangibles, reliability, responsiveness, assurance, and empathy) with approved validity and reliability was applied. Data analysis was executed by using SPSS version 18 and applying descriptive (mean and standard deviation) and analytical (Wilcoxon signed-rank test) statistical methods. Before developing and administering the strategic plan, a significant difference was observed between mean scores of perceived and expected tangibles, reliability, responsiveness, assurance, and empathy by students (p < 0. 001). However, after developing and administering the strategic plan, the expected and perceived levels of students' satisfaction with educational services were almost equal. Furthermore, in developing and administering the strategic plan, by prioritizing and devoting the budget to the dimensions with highest gap, the students estimated the quality of faculty’ s educational services equal to and in line with their expected status.

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    APA: Copy

    REZAI, HOSSEIN, SHATERZADEH YAZDI, MOHAMMAD JAFAR, MORADI, NEGIN, RAVANBAKHSH, MAJID, Nassaj, Gholam Hossein, GOHARPEY, SHAHIN, ESFANDIARPOUR, FATEMEH, BAYAT, ARASH, KHAYATZADEH MAHANI, MOHAMMAD, TAVAKOLI, MOJTABA, HAMEDI, DORSA, Javadipour, Sheyva, Akbari, Meymanat, NEGAHBAN, HOSSEIN, MOSADEGHRAD, ALI MOHAMMAD, HAGHIGHIZADEH, MOHAMMAD HOSEIN, Tahamtan, Mahdi, Kargar, Mojtaba, & Ghasempour, Younes. (2018). The Effect of Developing and Administering a Strategic Plan on Perceived Educational Quality by Students in Ahvaz School of Rehabilitation Sceinces. EDUCATIONAL DEVELOPMENT OF JUNDISHAPUR, 9(4 ), 283-295. SID. https://sid.ir/paper/729518/en

    Vancouver: Copy

    REZAI HOSSEIN, SHATERZADEH YAZDI MOHAMMAD JAFAR, MORADI NEGIN, RAVANBAKHSH MAJID, Nassaj Gholam Hossein, GOHARPEY SHAHIN, ESFANDIARPOUR FATEMEH, BAYAT ARASH, KHAYATZADEH MAHANI MOHAMMAD, TAVAKOLI MOJTABA, HAMEDI DORSA, Javadipour Sheyva, Akbari Meymanat, NEGAHBAN HOSSEIN, MOSADEGHRAD ALI MOHAMMAD, HAGHIGHIZADEH MOHAMMAD HOSEIN, Tahamtan Mahdi, Kargar Mojtaba, Ghasempour Younes. The Effect of Developing and Administering a Strategic Plan on Perceived Educational Quality by Students in Ahvaz School of Rehabilitation Sceinces. EDUCATIONAL DEVELOPMENT OF JUNDISHAPUR[Internet]. 2018;9(4 ):283-295. Available from: https://sid.ir/paper/729518/en

    IEEE: Copy

    HOSSEIN REZAI, MOHAMMAD JAFAR SHATERZADEH YAZDI, NEGIN MORADI, MAJID RAVANBAKHSH, Gholam Hossein Nassaj, SHAHIN GOHARPEY, FATEMEH ESFANDIARPOUR, ARASH BAYAT, MOHAMMAD KHAYATZADEH MAHANI, MOJTABA TAVAKOLI, DORSA HAMEDI, Sheyva Javadipour, Meymanat Akbari, HOSSEIN NEGAHBAN, ALI MOHAMMAD MOSADEGHRAD, MOHAMMAD HOSEIN HAGHIGHIZADEH, Mahdi Tahamtan, Mojtaba Kargar, and Younes Ghasempour, “The Effect of Developing and Administering a Strategic Plan on Perceived Educational Quality by Students in Ahvaz School of Rehabilitation Sceinces,” EDUCATIONAL DEVELOPMENT OF JUNDISHAPUR, vol. 9, no. 4 , pp. 283–295, 2018, [Online]. Available: https://sid.ir/paper/729518/en

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    مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources
    مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources
    مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources
    مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources
    مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources
    مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources
    مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources
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