BENCHMARKING IN HIGHER EDUCATION INSTITUTIONS AS A TOOL FOR QUALITY AND PROCESSES IMPROVEMENT

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malek akhlagh Esmail; Teimuori safi abad Sadegh; Talebzade Moghaddam Mohaddese

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Seminar Paper

Paper Information

Seminar: INTERNATIONAL CONFERENCE ON MANAGEMENT OF ORGANIZATIONAL PROCESSES
Year:2010 | Issue:1

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Title

BENCHMARKING IN HIGHER EDUCATION INSTITUTIONS AS A TOOL FOR QUALITY AND PROCESSES IMPROVEMENT

Author(s)

malek akhlagh Esmail | Teimuori safi abad Sadegh | Talebzade Moghaddam Mohaddese

Keywords

BENCHMARKING

QUALITY IMPROVEMENT

PROCESS IMPROVEMENT

BENCHMARKING IN HIGHER EDUCATION

BEST PRACTICES

IMPROVEMENT

QUALITY MANAGEMENT

Abstract

QUALITY AND IMPROVEMENT/fa?page=1&sort=1&ftyp=all&fgrp=all&fyrs=all" target="_blank"> PROCESS IMPROVEMENT HAS BECOME AS ONE OF THE MOST IMPORTANT SUCCESS FACTORS FOR TODAY'S ORGANIZATIONS. THIS ARTICLE AMONG ALL THE EXISTING TECHNIQUES SUCH AS SIX SIGMA, QUALITY FUNCTION DEVELOPMENT, TOTAL QUALITY MANAGEMENT, BUSINESS PROCESSES RE-ENGINEERING AND OTHER ORGANIZATIONAL TECHNIQUES, IS APPLIED BENCHMARKING. BENCHMARKING MODEL OR THE BEST PRACTICE IS ONE OF THE TECHNIQUES THAT ORGANIZATIONS TODAY PAY ATTENTION TO IT IN LINE WITH PHILOSOPHY OF QUALITY AND IMPROVEMENT/fa?page=1&sort=1&ftyp=all&fgrp=all&fyrs=all" target="_blank"> PROCESS IMPROVEMENT. BENCHMARKING TECHNIQUE HELPS THE ORGANIZATION TO HAVE EFFECTIVE AND APPROPRIATE USE OF INNOVATION OF OTHER ORGANIZATIONS ABOUT THE ORGANIZATIONAL PROCESS.IN THIS PAPER, BY USING A CASE STUDY OF HIGHER EDUCATION INSTITUTIONS, IT IS EXAMINED APPLICATION OF BENCHMARKING TECHNIQUES IN QUALITY AND PROCESSES IMPROVEMENT. IN THE FIRST THIS ARTICLE ARE DISCUSSED ABOUT BENCHMARKING LITERATURE. THEN THE BENCHMARKING SPECIES, MODELS, METHODS, PROCESS AND A CASE STUDY OF BENCHMARKING PROCESS ACROSS THE TWO UNIVERSITIES IN AUSTRALIA, IS DESCRIBED. AT THE END, THE RESULTS AND RECOMMENDATIONS ARE PRESENTED.

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APA: Copy

malek akhlagh, Esmail, Teimuori safi abad, Sadegh, & Talebzade Moghaddam, Mohaddese. (2010). BENCHMARKING IN HIGHER EDUCATION INSTITUTIONS AS A TOOL FOR QUALITY AND PROCESSES IMPROVEMENT. INTERNATIONAL CONFERENCE ON MANAGEMENT OF ORGANIZATIONAL PROCESSES. SID. https://sid.ir/paper/906999/en

Vancouver: Copy

malek akhlagh Esmail, Teimuori safi abad Sadegh, Talebzade Moghaddam Mohaddese. BENCHMARKING IN HIGHER EDUCATION INSTITUTIONS AS A TOOL FOR QUALITY AND PROCESSES IMPROVEMENT. 2010. Available from: https://sid.ir/paper/906999/en

IEEE: Copy

Esmail malek akhlagh, Sadegh Teimuori safi abad, and Mohaddese Talebzade Moghaddam, “BENCHMARKING IN HIGHER EDUCATION INSTITUTIONS AS A TOOL FOR QUALITY AND PROCESSES IMPROVEMENT,” presented at the INTERNATIONAL CONFERENCE ON MANAGEMENT OF ORGANIZATIONAL PROCESSES. 2010, [Online]. Available: https://sid.ir/paper/906999/en

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