Factors Affecting Mobile Banking Adoption

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Chu Chee Chew; Mahmood Rosli; Mohamed Isa Azizan

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Journal of Information Technology Management Year:2021 | Volume:13 | Issue:3 Page(s): 116-125

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Title

Factors Affecting Mobile Banking Adoption

Author(s)

Chu Chee Chew | Mahmood Rosli | Mohamed Isa Azizan | Issue Writer Certificate

Keywords

Mobile Banking Adoption

Technology Adoption

Technology Acceptance Model

Perceived Trust

Technology Awareness

Abstract

Mobile Banking has always been the focus of the banks to provide an alternative banking channel for the bank customers. However, the adoption rate was still relatively low and increased gradually over the decade. Thus, it is important to examine the factors affecting Mobile Banking Adoption to provide better insights to improve the situation for the bank customers to adopt it for banking purpose. In this conceptual article, the past literature related to the investigation of Technology Adoption was reviewed. Based on the review and also the understanding of the theory, this article further explores on the interactions of the constructs from Technology Acceptance Model (TAM) & Unified Theory of Acceptance and Use of Technology (UTAUT), Perceived Trust, Technology Awareness and Mobile Banking Adoption. With the study of these interactions, it is very likely to create new avenues for future research.

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APA: Copy

Chu Chee, Chew, Mahmood, Rosli, & Mohamed Isa, Azizan. (2021). Factors Affecting Mobile Banking Adoption. JOURNAL OF INFORMATION TECHNOLOGY MANAGEMENT, 13(3), 116-125. SID. https://sid.ir/paper/976887/en

Vancouver: Copy

Chu Chee Chew, Mahmood Rosli, Mohamed Isa Azizan. Factors Affecting Mobile Banking Adoption. JOURNAL OF INFORMATION TECHNOLOGY MANAGEMENT[Internet]. 2021;13(3):116-125. Available from: https://sid.ir/paper/976887/en

IEEE: Copy

Chew Chu Chee, Rosli Mahmood, and Azizan Mohamed Isa, “Factors Affecting Mobile Banking Adoption,” JOURNAL OF INFORMATION TECHNOLOGY MANAGEMENT, vol. 13, no. 3, pp. 116–125, 2021, [Online]. Available: https://sid.ir/paper/976887/en

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