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Information Journal Paper

Title

The Structural Relationship Model Sense of Coherence Feeling and Responsibility with Job Performance Staffs Through Mediation Role Emotional Intelligence

Pages

  129-142

Abstract

 Introduction: The purpose of this study was to present a structural relationship model between sense of coherence and responsibility with job performance through mediating role of emotional intelligence (Case Study of bushehr ports and maritime organization and Sina port and marine compony). Methods: This descriptive and correlational study was conducted on 400 employees of Bushehr Ports and Maritime Administration and the contracting companies in 2020. The number of studied samples was selected based on Kline’, s model and simple random sampling method. The data gathering instruments included job performance Questionnaire (JPQ), Sense of Coherence Questionnaire (SCQ), Social responsibility Questionnaire (SRQ) and Self-Report emotional intelligence Scale (SSREL). The collected data was analyzed using SPSS and AMOS software packages and Pearson correlation coefficient statistical tests and structural equation modeling method. Results: Findings showed that sense of coherence, social responsibility and emotional intelligence have a direct effect on job performance (P<0/01). Also, proposed model had an acceptable fitness to the data (RMSEA=0/071, GFI=0/911, IFI=0/952, P-value<0/05) and indirect pathways of social responsibility were significant through mediating role of emotional intelligence on job performance. Also, indirect pathways of sense of coherence were not significant through mediating role of emotional intelligence on job performance. Conclusion: The evaluated model has a good fit and is an important step in identifying the effective factors of job performance of staffs of ports and maritime organization. Extended Abstract Introduction Research has shown a relationship between emotional intelligence and job performance as well as job satisfaction. Accordingly, the emotional intelligence is an important and fundamental structure in job environments, which can predict job performance. emotional intelligence has a positive and significant effect on the intrinsic motivation of employees. Intrinsic motivation leads to a type of behavior that is inherently satisfying and enjoyable and expresses an action that is not separated from the behavior itself. Therefore, based on the available research evidence, the importance of influencing variables such as sense of coherence and responsibility on job performance is inferred. These factors have not been studied together and in interaction with each other in a model. For this reason, present study seeks to answer the question whether the model of structural relationships of sense of coherence and responsibility with employees' job performance through the mediating role of emotional intelligence is well-suited? Methods This study has descriptive and correlational type. The statistical population of the study was composed of 1700 employees and workers who were located in Bushehr Ports and Maritime Organizationand Sina port and marine componyin 2020. Based on Kline's model, the sample size of this study was estimated, the sample size of 400 people was selected. The research sample was selected based on simple random sampling method. The criteria for entering the research were having the informed consent of individuals to participate and cooperate in the research and also being employed in the Ports Organization or the port's contracting companies. In order to collect data, four standard questionnaires were used as follows: a) Paterson’, s job performance Questionnaire (JPQ) which measures two components including job tasks and organizational tasks. The scoring of this questionnaire in the Likert scale is 4 points in such a way that the answer rarely, sometimes, often and always are awarded by the points 0, 1, 2 and 3, respectively,b) Flensborg-Medsen’, s Sense of Coherence Questionnaire (SCQ) which consists of 35 questions. The scoring method of questions 1 to 24 is done using a three-point Likert scale and for questions 25 to 35 in a five-point Likert scale. Getting a higher score on this questionnaire means having more coherence, and getting a lower score means having less coherence,c) Carroll’, s Social responsibility Questionnaire (SRQ) which includes 20 questions to measure 4 components as economic obligations, moral obligations, legal obligations, and social or humanitarian obligations in a 5-point Likert scale,and d) Schutte’, s Self-Report emotional intelligence Scale (SSREL) including 33 items in a 5-point scale. The collected data was analyzed using SPSS and AMOS software packages and Pearson correlation coefficient statistical tests and structural equation modeling method. Results According to the results of demographic questionnaire date of participants, 164 people (41%) were employed officially, 66 people (16. 5%) were employed contractually, 91 people (22. 8%) and 79 people (19. 8%) were employed by the third-party companies. Regarding the educational level, 77 people (19. 3%) had high school certificates, 28 ones (7%) had an associate degree, 155 people (38. 8%) had a bachelor's degree and 140 ones (35%) had a master's degree and above. The mean age of the samples was 40. 67 years and the standard deviation of age was 5. 406. The drawn matrix showed the correlation between the research variables. As shown, sense of coherence (p<0. 05, r=0. 748), social responsibility (p<0. 05, r=0. 809) and emotional intelligence (p<0. 05, r=0. 834) has a positive and significant relationship with job performance. Also, the correlation between the variables is significant. Therefore, it was possible to study the research model. Coefficients of direct paths of sense of coherence (β, =0. 259 and sig=0. 011) and responsibility (β, =0. 406 and sig=0. 001) and emotional intelligence (β, =0. 280 and sig=0. 001) were significant on job performance. Also, the direct path coefficient of responsibility (β, =0. 406 and sig=0. 001) on emotional intelligence was significant. However, the path of sense of coherence on emotional intelligence was not significant. The bootstrap principle holds true to responsibility for job performance with the mediating role of emotional intelligence. However, the indirect path of sense of coherence on job performance is not significant with the mediating role of emotional intelligence. In order to achieve a better fit, the non-significant path (direct relationship of sense of coherence with emotional intelligence) was eliminated. The fit indices after removing the non-significant path indicated a good fit of the model. If the value obtained from the root mean square error index (RMSEA) is less than 0. 08, it indicates the fit of the model, which in this study is the value of RMSEA in the modified model is 0. 071, which According to Kline's model, it shows the fit of the model. Therefore, the research hypothesis was confirmed. Conclusion Given that each organization is composed of individuals and manpower, individual members of the organization as a part of the whole organization with their own characteristics and psychological abilities can have an undeniable effect on the performance of the organization. According to what has been said, the sense of coherence provides the basis for realistic positive beliefs in the individual and by using the capabilities and opportunities available for growth and prosperity, they and the organization have a significant role in improving job performance. It can also be said that the job performance of employees as the overall expected value of any organization, is an indicator to determine the level of efficiency and productivity. For more generalizability of the results, it is suggested that researchers repeat such research in other cities to provide evidence of the relationships obtained. The model of the present study is suggested to be used to predict job performance based on other job and organizational variables such as organizational virtues, ethical leadership in the organization, job well-being, quality of work life, desire to work, etc. with the mediating role of emotional intelligence in employees of other similar companies.

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    APA: Copy

    Bavali, Fatemeh, Keykhosrovani, Moloud, Deyreh, Ezat, & RAJABI, SOORAN. (2022). The Structural Relationship Model Sense of Coherence Feeling and Responsibility with Job Performance Staffs Through Mediation Role Emotional Intelligence. JOURNAL OF PSYCHOLOGICAL MODELS AND METHODS, 13(47 ), 129-142. SID. https://sid.ir/paper/999794/en

    Vancouver: Copy

    Bavali Fatemeh, Keykhosrovani Moloud, Deyreh Ezat, RAJABI SOORAN. The Structural Relationship Model Sense of Coherence Feeling and Responsibility with Job Performance Staffs Through Mediation Role Emotional Intelligence. JOURNAL OF PSYCHOLOGICAL MODELS AND METHODS[Internet]. 2022;13(47 ):129-142. Available from: https://sid.ir/paper/999794/en

    IEEE: Copy

    Fatemeh Bavali, Moloud Keykhosrovani, Ezat Deyreh, and SOORAN RAJABI, “The Structural Relationship Model Sense of Coherence Feeling and Responsibility with Job Performance Staffs Through Mediation Role Emotional Intelligence,” JOURNAL OF PSYCHOLOGICAL MODELS AND METHODS, vol. 13, no. 47 , pp. 129–142, 2022, [Online]. Available: https://sid.ir/paper/999794/en

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