IRANIAN JOURNAL OF MANAGEMENT SCIENCES
Year:2018 | Volume:13 | Issue:50|Papers Count:6

In Iran, despite many attention that has paid to the managers’ competency in general, researchers have not taken this issue into their consideration from corporate perspective, specially in banking sphere. This research aims at adopting an integrated approach in order to design a competency model for HR managers in Iranian banking industry. First, we reviewed the literature on human resource competencies in order to form the research framework. Then, we conducted a semi-structured interview with 14 senior HR managers of the banking system, in order to identify the competency components. The data were analyzed through theme analysis technique using the QRS NVIVO software. For accreditation of the results we conducted an interview in the form of a focus group with the presence of 6 human resource specialists in the banking industry and human resource professors in the field of human resources. Finally, in order to validate and prioritize the competency components, a questionnaire was distributed among 32 higher ranking HR managers of the banking system. The result indicates that the dimensions for HR managers’ development in a competency-based banking system are: individual, interpersonal, professional and managerial.

Employees’ perception of their manager’ s political behavior can lead to negative attitudes towards the organization. These negative attitudes can reduce employees’ commitment. One such negative attitude is organizational cynicism. 245 respondents from two Iranian organizations participated in this survey study. Using exploratory factor analysis and hierarchical regression, the mediating role of the cognitive dimension of organizational cynicism on (a) the relation between politics perception and affective commitment and (b) the relations between politics perception and cost continuance commitment was found. So, it is suggested that managers observe their behaviors that can be perceived political. Because, the negative consequences of such behaviors can cause the reduction of some aspects of organizational commitment.

The concept of marketing mix in the marketing literature is significant. There is a lot of criticism in traditional marketing mix, especially in the field of services. Therefore, the present study aims to provide new aspects of this issue in the field of banking in Iran. For this purpose, an exclusive interview was conducted with 15 bank executives and 12 banking experts in Iran. The results of the analysis of interviews and data coding were defined as the central issue of "banking marketing mix with a trust-building approach", which indicated the concern of the participants. The results of the research in the selected coding stage indicated that the banking marketing mix included the offered banking services (innovation and differentiation of services, variety of services, service quality, service reliability); prices (financial and non-financial costs); banking distribution channels (Physical and non-physical); marketing communications (customer orientation, branding, convincing communication, reminder communication, informative communication); Physical evidence (visual evidence, designing the service environment, equipment and facilities, conditions of the service environment); the operation and the process (informing, the process of service, customer relationship), and individuals (verbal communication; being professional; elegance of employees; personnel's behaviors).

Ecotourism is one of the new approaches to tourism development, especially in rural and nomadic areas. The Sistan and Baloochestan Province with 51% of rural and nomadic population, in the last population and housing census has countless capacities, especially in terms of customs, local subcultures, handicrafts and natural and geographical capacities. The purpose of this study is to assess the capacity of coastal resorts’ entrepreneurs and stakeholders (beneficiaries) who are engaged in ecotourism activities in the area. The research statistical population consisted of all 108 beneficiaries and active forces who worked in abandoned resort area of Sistan and Baluchestan province. The analysis of descriptive statistics; the mean and standard deviation, and the inferential statistics; t-test with constant value, show that there are some improvements in psychological and social empowerment of beneficiaries, but, the effect indices of economic and political ecotourism empowerment have not improved.

Among the required infrastructures for a society to develop, the administrative system, specially the one that is influenced by convergent technologies (NBIC) plays a vital role. The purpose of this paper is a futures study on iran’ s administrative system under the influence of convergent technologies. At the initial stage, we identified 51 possible achievements of convergent technologies in various aspects of human life by environmental scanning. Next by using a Delphi technique, we collected and analyzed the views of 74 Iranian experts who were specialist in the fields of technological convergence. Finally, by using the morphological analysis technique, the future status of the administrative system of Iran is depicted in several scenarios. Findings show that, the probability of occurrence of 19 achievements of NBIC's convergence in a ten-years period will be "very high" and "high", and on the other hand, multiple dimensions of the administrative system is under the influence of NBIC’ s achievements. The results also explain the way Iran’ s admiristrative reform will be influenced by the NBIC. Furthermore, the research triple scenarios (optimistic, pessimistic and median), will help the Iran’ s policy makers and higher civil servants to select a path of technological convergence that is most suitable for the country’ s administrative system.

Providing security and protecting the lives and properties of tourists and visitors whether local and non-local, Is a major factor for all societies pursuing economic prosperity and development through tourism industry. Therefore, social security has been among the subjects that researchers in the field of tourism are willing to study. This paper is aimed at examining the effect of social security on the mental image building of foreign tourists, focusing on the role of their experiences, values and attitudes. A questionnaire was distributed among 419 in access foreign tourists who have visited Iran in 2017. The results show a positive effect of social security on tourism image building through the variables of tourists experiences, values and attitudes.