Social Media and Policy Making How Can Social Media Intervene in Policymaking

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Labafi Somayeh

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Journal Paper

Paper Information

Journal: IRANIAN JOURNAL OF INFORMATION PROCESSING & MANAGEMENT Year:2023 | Volume:38 | Issue:supp Page(s): 1-4

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Title

Social Media and Policy Making How Can Social Media Intervene in Policymaking

Author(s)

Labafi Somayeh | Issue Writer Certificate

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Abstract

The emergence of participatory social media has created a new ecosystem for the participation of users in social events (Fuchs, 2021). Content exchange by the user generates values such as a social discourse and awareness of a special subject triggering political, social, and other types of changes (Edom, Hwang & Kim, 2018). With tens of millions of active users, social media have turned into dynamic resources of people’s interests, needs, and beliefs, giving rise to a rich content reserve. This provides policymakers with a great opportunity to learn about citizens and communicate with them effectively (Simonofski & Burnay, 2021). Social media serve as a link between users and policymakers, serving as a novel source to involve users in formulating and enacting policies (Driss, Mellouli & Trabelsi, 2019). Policymakers need to know the users’ opinions because users post their opinions on social media with minimal supervision (Dekker, van Den Brink & Meijer, 2019). Users express their positive and negative opinions on various issues on social platforms, providing policymakers with a unique opportunity to improve communication with citizens and learn about their needs and opinions (De Paula, Dincelli & Harrison, 2018).

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