ASSESSMENT CLIENT SATISFACTION WITH FAMILY PHYSICIAN AND ITS RELATIONSHIP WITH PHYSICIAN’ DEMOGRAPHIC VARIABLES IN HEALTH CARE CENTERS OFJIROFT COUNTY

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FALLAHI AREZOO; SHAHRBABAKI BABAK NEMAT; HASHEMIAN MASOOMEH

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Journal: ZANKO JOURNAL OF MEDICAL SCIENCES Year:2015 | Volume:16 | Issue:49 Page(s): 61-72

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Title

ASSESSMENT CLIENT SATISFACTION WITH FAMILY PHYSICIAN AND ITS RELATIONSHIP WITH PHYSICIAN’ DEMOGRAPHIC VARIABLES IN HEALTH CARE CENTERS OFJIROFT COUNTY

Author(s)

FALLAHI AREZOO | SHAHRBABAKI BABAK NEMAT | HASHEMIAN MASOOMEH | Issue Writer Certificate

Keywords

FAMILY PHYSICIAN PROGRAMQ2

SATISFACTIONQ2

HEALTH-CARE CENTERSQ2

CLIENTQ2

Abstract

Background and aims: Health care systems in different countries were influenced by political, economic and cultural circumstances. In order to health services to people, these systems are organized with different forms, methods such as: prevention, treatment and rehabilitation and in this among, public SATISFACTION with the services provided is important. This study aimed to determine CLIENT SATISFACTION with family physician and relationship with physician’ demographic variables in health care centers of Jiroft county, Iran.Methods: In this descriptive-analytical study, the collective data tool was a self-made questionnaire with two parts. The first part comprised demographic characteristics, and the second part contained 11 items for the assessment of SATISFACTION with family physician from different aspects. In addition, questionnaire, reliability and validity were confirmed. Random simple sampling method was used to determine samples.234 people referred to the health centers filled questionnaire. The data were analyzed using SPSS software, and inferential statistical analysis was performed.Results: The majority of the study population were women, married, and aged between 18 and 62 years (mean=30.09±10.71). Total average SATISFACTION score was 42.63±3.68. Overall SATISFACTION averages were 9.47% very high, 30.04% high, 33.09% moderate, 15.12% low, and 12.28% very low.Except lodge on of family physician none of physician’ demographic variables did not effect on SATISFACTION index.Conclusion: The Results showed that mean of SATISFACTION indexes of family physicians was high and lodge on of family physician effected on this index.

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APA: Copy

FALLAHI, AREZOO, SHAHRBABAKI, BABAK NEMAT, & HASHEMIAN, MASOOMEH. (2015). ASSESSMENT CLIENT SATISFACTION WITH FAMILY PHYSICIAN AND ITS RELATIONSHIP WITH PHYSICIAN’ DEMOGRAPHIC VARIABLES IN HEALTH CARE CENTERS OFJIROFT COUNTY. ZANKO JOURNAL OF MEDICAL SCIENCES, 16(49), 61-72. SID. https://sid.ir/paper/113148/en

Vancouver: Copy

FALLAHI AREZOO, SHAHRBABAKI BABAK NEMAT, HASHEMIAN MASOOMEH. ASSESSMENT CLIENT SATISFACTION WITH FAMILY PHYSICIAN AND ITS RELATIONSHIP WITH PHYSICIAN’ DEMOGRAPHIC VARIABLES IN HEALTH CARE CENTERS OFJIROFT COUNTY. ZANKO JOURNAL OF MEDICAL SCIENCES[Internet]. 2015;16(49):61-72. Available from: https://sid.ir/paper/113148/en

IEEE: Copy

AREZOO FALLAHI, BABAK NEMAT SHAHRBABAKI, and MASOOMEH HASHEMIAN, “ASSESSMENT CLIENT SATISFACTION WITH FAMILY PHYSICIAN AND ITS RELATIONSHIP WITH PHYSICIAN’ DEMOGRAPHIC VARIABLES IN HEALTH CARE CENTERS OFJIROFT COUNTY,” ZANKO JOURNAL OF MEDICAL SCIENCES, vol. 16, no. 49, pp. 61–72, 2015, [Online]. Available: https://sid.ir/paper/113148/en

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