Content Analysis of Social Networks in Health Organizations

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Enjezab Behzad; NAYEBZADEH SHAHNAZ; Hataminasab Sayyed Hasan

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Journal Paper

Paper Information

Journal: Journal of Health Information Management Year:2020 | Volume:16 | Issue:5 (69) Page(s): 243-252

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Information Journal Paper

Title

Content Analysis of Social Networks in Health Organizations

Author(s)

Enjezab Behzad | NAYEBZADEH SHAHNAZ | Hataminasab Sayyed Hasan | Issue Writer Certificate

Keywords

Social MediaQ1

Social NetworkingQ2

OrganizationsQ1

Content AnalysisQ2

Abstract

Introduction: The dramatic growth of Web 2 technologies and the emergence of social networks fosters great potential for the dissemination of health behavior change programs and healthcare. Organizations and providers of health services, as major contributors to these programs, have a large share of these tools. This study aimed to provide a classification for the content that health Organizations publish on social networks. Methods: This study was conducted through qualitative Content Analysis method. To this end, in the first step based on the literature, the study of the previous frameworks and the results of the researchers work in this field, initial coding was done; and in the next step, by analyzing a sample of 582 posts published on social networks by 11 leading health Organizations in the world, categorization and coding were completed. Results: Data analysis revealed in the extraction of 27 subcategories that consisted of 14 main categories including informational, educational, emotional, event, inviting, experiential, functional, alerting, employee, challenging, introductory, advertising, expressive, and celebrities for health organization content. Conclusion: The findings of the present study provide a comprehensive framework for the classification of health posts. This classification can be used by health policymakers to generate health-related content with new ideas as well as daily use to interact with Social Media audiences.

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