THE SELF-ASSESSMENT RESULTS, BASED ON IRAN NATIONAL QUALITY AWARD IN CENTRAL HOSPITAL OF OIL INDUSTRY- 1385

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GHAMARI M.; NASIRIPOUR A.A.; KARIMI IRAJ

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Journal: JOURNAL OF HEALTH ADMINISTRATION Year:2010 | Volume:13 | Issue:39 Page(s): 55-64

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Title

THE SELF-ASSESSMENT RESULTS, BASED ON IRAN NATIONAL QUALITY AWARD IN CENTRAL HOSPITAL OF OIL INDUSTRY- 1385

Author(s)

GHAMARI M. | NASIRIPOUR A.A. | KARIMI IRAJ | Issue Writer Certificate

Keywords

SELF-ASSESSMENTQ3

HOSPITALQ3

IRAN NATIONAL QUALITY AWARDQ3

Abstract

Introduction: The healthcare organization directors should utilize the quality management tools properly to improvement healthcare services. This is a crucial tool to measure achievement to organization quality goals, and to improvement performances. The IRAN NATIONAL QUALITY AWARD is the most comprehensive model for performance assessment.Methods: This is a descriptive case assessment, applied, research carried out in 2005.The statistical community are the managers, directors, and authorities in the HOSPITAL wards. The data collection tools are the standard questionnaires of The IRAN NATIONAL QUALITY AWARD. Data are collected according nine models, criteria; and their scores calculated for each criterion, and for HOSPITAL.Results: Acquired scores are as followed: leadership, strategy, personnel's resource and shareholders, processes, customers, benefits, personnel benefits, community benefits, and applied key benefits; 58%, 56.2%,42%,55%,53.5%,51% ,41,46%,and 60.5% respectively. The total score was found 522 of 1000.Conclusion: The HOSPITAL may applicant for acquiring IRAN NATIONAL QUALITY AWARD after completing Award Constitution and providing required evidences. We recommend the HOSPITAL to pay specific attention on improvement personnel, personnel's benefits, and community benefits criteria; and by more training provides a proper understanding of IRAN NATIONAL QUALITY AWARD concepts.

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APA: Copy

GHAMARI, M., NASIRIPOUR, A.A., & KARIMI, IRAJ. (2010). THE SELF-ASSESSMENT RESULTS, BASED ON IRAN NATIONAL QUALITY AWARD IN CENTRAL HOSPITAL OF OIL INDUSTRY- 1385. JOURNAL OF HEALTH ADMINISTRATION, 13(39), 55-64. SID. https://sid.ir/paper/130166/en

Vancouver: Copy

GHAMARI M., NASIRIPOUR A.A., KARIMI IRAJ. THE SELF-ASSESSMENT RESULTS, BASED ON IRAN NATIONAL QUALITY AWARD IN CENTRAL HOSPITAL OF OIL INDUSTRY- 1385. JOURNAL OF HEALTH ADMINISTRATION[Internet]. 2010;13(39):55-64. Available from: https://sid.ir/paper/130166/en

IEEE: Copy

M. GHAMARI, A.A. NASIRIPOUR, and IRAJ KARIMI, “THE SELF-ASSESSMENT RESULTS, BASED ON IRAN NATIONAL QUALITY AWARD IN CENTRAL HOSPITAL OF OIL INDUSTRY- 1385,” JOURNAL OF HEALTH ADMINISTRATION, vol. 13, no. 39, pp. 55–64, 2010, [Online]. Available: https://sid.ir/paper/130166/en

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