Culture of Productivity in clinical care: A qualitative study

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HEYDARI A.; VAFAEE NAJAR A.; BAKHSHI M.

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Paper Information

Journal: JOURNAL OF HEALTH ADMINISTRATION Year:2018 | Volume:21 | Issue:73 Page(s): 9-24

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Information Journal Paper

Title

Culture of Productivity in clinical care: A qualitative study

Author(s)

HEYDARI A. | VAFAEE NAJAR A. | BAKHSHI M. | Issue Writer Certificate

Keywords

ProductivityQ3

CultureQ1

ConscientiousnessQ1

HospitalQ3

Abstract

Introduction: Hospital services are considered to be the principal factors contributing to increasing healthcare costs in many countries; therefore, considering Productivity issues and identifying background factors affecting them is one of the top priorities of health care management. This study aimed to determine factors affecting the Culture of Productivity from the perspectives of health services providers. Methods: In this ethnography study, data were collected through interviews, observations and cultural artifacts in two major Hospitals affiliated with Mashhad University of Medical Sciences. Semi-structured interviews were conducted with 35 key informants among clinical managers, and other health professionals. Data analysis was performed using Miles and Huberman methods. To determine the rigor of data, Guba and Lincoln’ s criteria were used. Results: Data was conceptualized in the two major domains of resources, i. e., management and healthcare quality. Conscientiousness in the workplace, knowledge and experience, facilities and equipment, motivations and management factors were the main factors affecting the areas under study. Conscientiousness in the workplace was turned out to be the most important factor affecting the Culture in the study group and was influenced by knowledge and clinical experience and motivational factors in the workplace. Conclusions: Excessive work pressure, lack of motivation and knowledge regarding the maintenance of equipment, resource constraints and weak supervision were the factors affecting the individual’ s Productivity which is mainly under the influence of Conscientiousness and commitment in the workplace. Therefore, it is proposed to take measures to foster Conscientiousness and commitment of professional staff in the workplace, pay greater attention to motivational factors, modify the system of funding Hospitals and organize training courses related to Productivity and inventory management.

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References

NON-CLINICAL QUALITY OF CARE IN TEACHING HOSPITALS: RESPONSIVENESS LEVEL AND RELATIVE IMPORTANCE OF DIFFERENT DOMAINS

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APA: Copy

HEYDARI, A., VAFAEE NAJAR, A., & BAKHSHI, M.. (2018). Culture of Productivity in clinical care: A qualitative study. JOURNAL OF HEALTH ADMINISTRATION, 21(73 ), 9-24. SID. https://sid.ir/paper/130265/en

Vancouver: Copy

HEYDARI A., VAFAEE NAJAR A., BAKHSHI M.. Culture of Productivity in clinical care: A qualitative study. JOURNAL OF HEALTH ADMINISTRATION[Internet]. 2018;21(73 ):9-24. Available from: https://sid.ir/paper/130265/en

IEEE: Copy

A. HEYDARI, A. VAFAEE NAJAR, and M. BAKHSHI, “Culture of Productivity in clinical care: A qualitative study,” JOURNAL OF HEALTH ADMINISTRATION, vol. 21, no. 73 , pp. 9–24, 2018, [Online]. Available: https://sid.ir/paper/130265/en

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