A PRACTICAL MODEL FOR EVALUATING THE MATURITY OF KNOWLEDGE MANAGEMENT IN THE SOFTWARE INDUSTRY

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SOHRABI B.; RAEISI VANANI I.; ALIDOUSTI S.

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Journal: JOURNAL OF SCIENCE AND TECHNOLOGY POLICY Year:2010 | Volume:3 | Issue:1 Page(s): 63-79

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Title

A PRACTICAL MODEL FOR EVALUATING THE MATURITY OF KNOWLEDGE MANAGEMENT IN THE SOFTWARE INDUSTRY

Author(s)

SOHRABI B. | RAEISI VANANI I. | ALIDOUSTI S. | Issue Writer Certificate

Keywords

KNOWLEDGE MANAGEMENTQ2

INTELLECTUAL CAPITALQ3

MATURITYQ2

ORGANIZATIONAL PERFORMANCEQ2

Abstract

The more that organizations have knowledge-intensive business processes, the more they need structured and realistic programs for acquiring and managing their knowledge as a strategic resource for future continuous improvements. In this paper, our aim is to clarify the role of knowledge measurement and management and to explain a MATURITY-based model with which knowledge can be leveraged strategically for continuous improvements. For this purpose, a brief review of the relevant literature has been provided and greater attention has been paid to organizational knowledge based performance. Hence, a KNOWLEDGE MANAGEMENT MATURITY model has been proposed in order to evaluate the current status of organizational KNOWLEDGE MANAGEMENT and to identify the KNOWLEDGE MANAGEMENT weaknesses. In this way, a group of experts have been requested to verify a list of comprehensive knowledge measurement measures used for evaluating the KNOWLEDGE MANAGEMENT MATURITY. As a next step, and for each approved measure, a MATURITY level has been assigned by the experts. As a final stage and for validating the model, one of the most knowledge- intensive organizations (a solution provider) has been evaluated by the final model. Findings show that the model is an appropriate representation of the current KNOWLEDGE MANAGEMENT MATURITY status and a fairly comprehensive criterion for selecting the next set of measures so as to improve the quality of KNOWLEDGE MANAGEMENT.

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APA: Copy

SOHRABI, B., RAEISI VANANI, I., & ALIDOUSTI, S.. (2010). A PRACTICAL MODEL FOR EVALUATING THE MATURITY OF KNOWLEDGE MANAGEMENT IN THE SOFTWARE INDUSTRY. JOURNAL OF SCIENCE AND TECHNOLOGY POLICY, 3(1), 63-79. SID. https://sid.ir/paper/132963/en

Vancouver: Copy

SOHRABI B., RAEISI VANANI I., ALIDOUSTI S.. A PRACTICAL MODEL FOR EVALUATING THE MATURITY OF KNOWLEDGE MANAGEMENT IN THE SOFTWARE INDUSTRY. JOURNAL OF SCIENCE AND TECHNOLOGY POLICY[Internet]. 2010;3(1):63-79. Available from: https://sid.ir/paper/132963/en

IEEE: Copy

B. SOHRABI, I. RAEISI VANANI, and S. ALIDOUSTI, “A PRACTICAL MODEL FOR EVALUATING THE MATURITY OF KNOWLEDGE MANAGEMENT IN THE SOFTWARE INDUSTRY,” JOURNAL OF SCIENCE AND TECHNOLOGY POLICY, vol. 3, no. 1, pp. 63–79, 2010, [Online]. Available: https://sid.ir/paper/132963/en

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