ORGANIZATIONAL PERFORMANCE MEASUREMENT BASED ON HUMAN RESOURCE MANAGEMENT INDICATORS USING FUZZY MADM TECHNIQUES (CASE STUDY: ORGANIZATIONS AFFILIATED TO ISFAHAN MUNICIPALITY)

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VAZIN KARIMIAN MOHAMMAD; SAFARI SAEED; KHOSRAVI ALI

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Journal: JOURNAL OF PUBLIC ADMINISTRATION Year:2015 | Volume:7 | Issue:1 Page(s): 153-183

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Title

ORGANIZATIONAL PERFORMANCE MEASUREMENT BASED ON HUMAN RESOURCE MANAGEMENT INDICATORS USING FUZZY MADM TECHNIQUES (CASE STUDY: ORGANIZATIONS AFFILIATED TO ISFAHAN MUNICIPALITY)

Author(s)

VAZIN KARIMIAN MOHAMMAD | SAFARI SAEED | KHOSRAVI ALI | Issue Writer Certificate

Keywords

FUZZY MADMQ2

MUNICIPALITYQ2

ORGANIZATIONAL PERFORMANCE MEASUREMENTQ2

HUMAN RESOURCE MANAGEMENT INDICATORSQ2

Abstract

In the present study, after investigating the theoretical bases and results of previous researches and identifying the most important indicators and sub-indicators of human resource management affecting organizational performance, weighting and ranking the indicators were performed using the questionnaire (first) and applying the fuzzy AHP technique, in which the highest ranks were allocated to indicators of human resource planning, performance evaluation, recruitment, selection, training and development. Next, using another questionnaire (second) and applying the fuzzy TOPSIS technique, measurement and ranking the performance of organizations under study were accomplished based on the indicators. As a result, the motor services organization and fire fighting organization showed the best performance relative to these indicators. Afterwards, recreational and cultural organization and the passenger terminals were ranked in the next step. Finally, strengths and weaknesses of each organization under study were analyzed according to identified indicators and some proposals were made to the organizations based on the results.

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APA: Copy

VAZIN KARIMIAN, MOHAMMAD, SAFARI, SAEED, & KHOSRAVI, ALI. (2015). ORGANIZATIONAL PERFORMANCE MEASUREMENT BASED ON HUMAN RESOURCE MANAGEMENT INDICATORS USING FUZZY MADM TECHNIQUES (CASE STUDY: ORGANIZATIONS AFFILIATED TO ISFAHAN MUNICIPALITY). JOURNAL OF PUBLIC ADMINISTRATION, 7(1 ), 153-183. SID. https://sid.ir/paper/139804/en

Vancouver: Copy

VAZIN KARIMIAN MOHAMMAD, SAFARI SAEED, KHOSRAVI ALI. ORGANIZATIONAL PERFORMANCE MEASUREMENT BASED ON HUMAN RESOURCE MANAGEMENT INDICATORS USING FUZZY MADM TECHNIQUES (CASE STUDY: ORGANIZATIONS AFFILIATED TO ISFAHAN MUNICIPALITY). JOURNAL OF PUBLIC ADMINISTRATION[Internet]. 2015;7(1 ):153-183. Available from: https://sid.ir/paper/139804/en

IEEE: Copy

MOHAMMAD VAZIN KARIMIAN, SAEED SAFARI, and ALI KHOSRAVI, “ORGANIZATIONAL PERFORMANCE MEASUREMENT BASED ON HUMAN RESOURCE MANAGEMENT INDICATORS USING FUZZY MADM TECHNIQUES (CASE STUDY: ORGANIZATIONS AFFILIATED TO ISFAHAN MUNICIPALITY),” JOURNAL OF PUBLIC ADMINISTRATION, vol. 7, no. 1 , pp. 153–183, 2015, [Online]. Available: https://sid.ir/paper/139804/en

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