A STUDY OF THE RELATIONSHIP BETWEEN TYPES OF ORGANIZATIONAL CULTURE AND THE ACCEPTABILITY OF THE TOTAL QUALITY MANAGEMENT AT THE IRANIAN PUBLIC NIVERSITIES

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YAZD KHASTI A.; RAJAEIPOUR S.

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Journal: Journal of Applied Sociology Year:2009 | Volume:20 | Issue:2 (34) Page(s): 175-188

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Title

A STUDY OF THE RELATIONSHIP BETWEEN TYPES OF ORGANIZATIONAL CULTURE AND THE ACCEPTABILITY OF THE TOTAL QUALITY MANAGEMENT AT THE IRANIAN PUBLIC NIVERSITIES

Author(s)

YAZD KHASTI A. | RAJAEIPOUR S. | Issue Writer Certificate

Keywords

ORGANIZATIONAL CULTUREQ2

TOTAL QUALITY MANAGEMENTQ3

UNIVERSITIESQ3

Abstract

The main purpose of this study was to determine the relationship between the type of ORGANIZATIONAL CULTURE and the degree of TOTAL QUALITY MANAGEMENT acceptability at the Iranian public UNIVERSITIES based on the faculty members' perceptions. Four research questions were examined the relationship between four types of cultures (developmental, rational, hierarchical and group cultures) and six TQM indices(leadership, strategic planning, customer focus, information and analysis, human resource management, and process management).A descriptive –correlation research method was employed. The statistical population included all tenure faculty members during 2005 -06 academic year from which a sample size of 330 was selected randomly through a cluster and multi-stage sampling method (263 subjects answered the questionnaires. The data gathering tools included two researcher–made questionnaires based on Likert’s five degree scale. The ORGANIZATIONAL CULTURE questionnaire consisted of 42 items and the TQM questionnaire included 57 items, and their reliability coefficients were estimated 0.93 and 0.96 respectively.The results of regression analysis indicated a positive significant relationship between developmental culture and the degree of acceptability of TQM in two dimensions including strategic planning and process management. The relationship between group culture and TQM acceptability was positive and significant with regard to leadership and human resource management. Rational and hierarchical cultures had positive and significant relationships with all TQM indices. In sum, hierarchical ORGANIZATIONAL CULTURE correlation with TQM acceptability in the UNIVERSITIES was stronger than the correlation of the other three types of culture.

Cites

THE ANALYSIS OF THE IMPACT OF INFORMATION TECHNOLOGY AND TOTAL QUALITY MANAGEMENT ON ORGANIZATIONAL PERFORMANCE

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APA: Copy

YAZD KHASTI, A., RAJAEIPOUR, S.,. (2009). A STUDY OF THE RELATIONSHIP BETWEEN TYPES OF ORGANIZATIONAL CULTURE AND THE ACCEPTABILITY OF THE TOTAL QUALITY MANAGEMENT AT THE IRANIAN PUBLIC NIVERSITIES. JOURNAL OF APPLIED SOCIOLOGY, 20(2 (34)), 175-188. SID. https://sid.ir/paper/154944/en

Vancouver: Copy

YAZD KHASTI A., RAJAEIPOUR S.. A STUDY OF THE RELATIONSHIP BETWEEN TYPES OF ORGANIZATIONAL CULTURE AND THE ACCEPTABILITY OF THE TOTAL QUALITY MANAGEMENT AT THE IRANIAN PUBLIC NIVERSITIES. JOURNAL OF APPLIED SOCIOLOGY[Internet]. 2009;20(2 (34)):175-188. Available from: https://sid.ir/paper/154944/en

IEEE: Copy

A. YAZD KHASTI, S. RAJAEIPOUR, an, “A STUDY OF THE RELATIONSHIP BETWEEN TYPES OF ORGANIZATIONAL CULTURE AND THE ACCEPTABILITY OF THE TOTAL QUALITY MANAGEMENT AT THE IRANIAN PUBLIC NIVERSITIES,” JOURNAL OF APPLIED SOCIOLOGY, vol. 20, no. 2 (34), pp. 175–188, 2009, [Online]. Available: https://sid.ir/paper/154944/en

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