PERFORMANCE IMPROVEMENT BASED ON THE EFQM EXCELLENCE MODEL “CASE STUDY OF STUDENTS' WELFARE FOUNDATION OF THE MINISTRY OF SCIENCE, RESEARCH AND TECHNOLOGY

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KHODDAMI ABBASIYE F.; ZAMAHANI M.; KHODABAKHSHI M.

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Journal: Journal of Operational Research in its Applications Year:2014 | Volume:11 | Issue:2 (41) Page(s): 107-123

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Title

PERFORMANCE IMPROVEMENT BASED ON THE EFQM EXCELLENCE MODEL “CASE STUDY OF STUDENTS' WELFARE FOUNDATION OF THE MINISTRY OF SCIENCE, RESEARCH AND TECHNOLOGY"

Author(s)

KHODDAMI ABBASIYE F. | ZAMAHANI M. | KHODABAKHSHI M. | Issue Writer Certificate

Keywords

PERFORMANCEQ2

PERFORMANCE ASSESSMENTQ2

EFQM MODELQ2

STUDENTS' WELFARE FOUNDATIONQ2

Abstract

The main objective of this research, PERFORMANCE evaluation, student' welfare foundation of the Ministry of Science, Research and Technology in 1390 is based on EFQM MODEL. The EFQM, a tool that creates the notion of organizational PERFORMANCE in nine areas of the standard five enablers include leadership standards, policies and strategies, human resource management (staff), and contribute to resources, processes, and contain the results of the benchmark customer, employee and community outcomes, and key PERFORMANCE results. The main tool for data collection in EFQM is a standard questionnaire. This survey is done with the department staff and student welfare fund managers with a total population of 107 people. 100 questionnaires have been returned to the researcher and 70 questionnaires were analyzed. For data analysis, the SPSS statistical software have been used. Our findings suggest that criteria, policies and strategies, community resources and the goal society are in good conditions.

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APA: Copy

KHODDAMI ABBASIYE, F., ZAMAHANI, M., & KHODABAKHSHI, M.. (2014). PERFORMANCE IMPROVEMENT BASED ON THE EFQM EXCELLENCE MODEL “CASE STUDY OF STUDENTS' WELFARE FOUNDATION OF THE MINISTRY OF SCIENCE, RESEARCH AND TECHNOLOGY". JOURNAL OF OPERATIONAL RESEARCH AND ITS APPLICATIONS (JOURNAL OF APPLIED MATHEMATICS), 11(2 (41)), 107-123. SID. https://sid.ir/paper/164535/en

Vancouver: Copy

KHODDAMI ABBASIYE F., ZAMAHANI M., KHODABAKHSHI M.. PERFORMANCE IMPROVEMENT BASED ON THE EFQM EXCELLENCE MODEL “CASE STUDY OF STUDENTS' WELFARE FOUNDATION OF THE MINISTRY OF SCIENCE, RESEARCH AND TECHNOLOGY". JOURNAL OF OPERATIONAL RESEARCH AND ITS APPLICATIONS (JOURNAL OF APPLIED MATHEMATICS)[Internet]. 2014;11(2 (41)):107-123. Available from: https://sid.ir/paper/164535/en

IEEE: Copy

F. KHODDAMI ABBASIYE, M. ZAMAHANI, and M. KHODABAKHSHI, “PERFORMANCE IMPROVEMENT BASED ON THE EFQM EXCELLENCE MODEL “CASE STUDY OF STUDENTS' WELFARE FOUNDATION OF THE MINISTRY OF SCIENCE, RESEARCH AND TECHNOLOGY",” JOURNAL OF OPERATIONAL RESEARCH AND ITS APPLICATIONS (JOURNAL OF APPLIED MATHEMATICS), vol. 11, no. 2 (41), pp. 107–123, 2014, [Online]. Available: https://sid.ir/paper/164535/en

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