THE CALCULATION OF THE PERCEIVED BENEFITS OF BUSINESS PROCESS OUTSOURCING (BPO) AN EMPIRICAL STUDY OF A FOOD INDUSTRY COMPANY IN IRAN

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EMADI SARA; AMIN SHAYAN JAHROMI SHAPOOR

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

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Journal: Year:2012 | Volume:7 | Issue:21 Page(s): 37-53

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Title

THE CALCULATION OF THE PERCEIVED BENEFITS OF BUSINESS PROCESS OUTSOURCING (BPO) AN EMPIRICAL STUDY OF A FOOD INDUSTRY COMPANY IN IRAN

Author(s)

EMADI SARA | AMIN SHAYAN JAHROMI SHAPOOR | Issue Writer Certificate

Keywords

OUTSOURCINGQ2

BUSINESS PROCESSQ2

PLSQ1

SEMQ1

Abstract

This study presents a deep analysis of the benefits that senior managers, relate them to the BPO and that how these benefits affect the willingness of managers to increase the levels of BPO. The method of research was quantitative experimental. The statistical society is consisting of senior managers and experts in the dairy food industry in 1390 that were 50 and due to the small statistical community, all of it were studied. So the sample is also 50. To collect the data, we use the integration of the two standard questionnaires of OUTSOURCING benefits and BUSINESS PROCESS OUTSOURCING from the Germany country. The data analysis method was partial least squares (PLS). This research, presents the BPO benefits, which have been empirically and theoretically expressed, in a structural equation model (SEM). The quantitative analysis, show the interesting results. One of the remarkable results is that the cost programming has the higher value than the real cost savings, in one of the BPO benefits. And this means that the BPO market has been matured and the Pegahe Fars Company is now more sensitive to the marketing statements of the service providers of BPO, than the previous years.

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APA: Copy

EMADI, SARA, & AMIN SHAYAN JAHROMI, SHAPOOR. (2012). THE CALCULATION OF THE PERCEIVED BENEFITS OF BUSINESS PROCESS OUTSOURCING (BPO) AN EMPIRICAL STUDY OF A FOOD INDUSTRY COMPANY IN IRAN. JOURNAL OF INDUSTRIAL MANAGEMENT, 7(21), 37-53. SID. https://sid.ir/paper/171097/en

Vancouver: Copy

EMADI SARA, AMIN SHAYAN JAHROMI SHAPOOR. THE CALCULATION OF THE PERCEIVED BENEFITS OF BUSINESS PROCESS OUTSOURCING (BPO) AN EMPIRICAL STUDY OF A FOOD INDUSTRY COMPANY IN IRAN. JOURNAL OF INDUSTRIAL MANAGEMENT[Internet]. 2012;7(21):37-53. Available from: https://sid.ir/paper/171097/en

IEEE: Copy

SARA EMADI, and SHAPOOR AMIN SHAYAN JAHROMI, “THE CALCULATION OF THE PERCEIVED BENEFITS OF BUSINESS PROCESS OUTSOURCING (BPO) AN EMPIRICAL STUDY OF A FOOD INDUSTRY COMPANY IN IRAN,” JOURNAL OF INDUSTRIAL MANAGEMENT, vol. 7, no. 21, pp. 37–53, 2012, [Online]. Available: https://sid.ir/paper/171097/en

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