STRUCTURAL EQUATION MODELING OF THE RELATIONSHIP BETWEEN THE LEARNING ORGANIZATION WITH TOTAL QUALITY MANAGEMENT AND KNOWLEDGE MANAGEMENT IN IRAN INSURANCE COMPANY: CLARIFYING A THEORY

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NADI M.A.; DAMADI S.M.

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Journal: Year:2010 | Volume:4 | Issue:10 Page(s): 1-14

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Title

STRUCTURAL EQUATION MODELING OF THE RELATIONSHIP BETWEEN THE LEARNING ORGANIZATION WITH TOTAL QUALITY MANAGEMENT AND KNOWLEDGE MANAGEMENT IN IRAN INSURANCE COMPANY: CLARIFYING A THEORY

Author(s)

NADI M.A. | DAMADI S.M. | Issue Writer Certificate

Keywords

MANAGEMENTQ2

TOTAL QUALITY MANAGEMENTQ2

LEARNING ORGANIZATION LEVELSQ3

IRAN INSURANCE COMPANYQ3

Abstract

This study aims at investigating the causal relations and structural equation modeling between the total quality MANAGEMENT and knowledge MANAGEMENT with the learning levels of the learning organizations in Isfahan-based IRAN INSURANCE COMPANY. The research method employed in this study is descriptive based on causal correlation. The statistical population of this study consists of all Isfahan-based IRAN INSURANCE COMPANY’s staff and representatives from whom 230 were randomly selected using Cohen et al’s (2000) sample size formula. To collect the required data, three different types of questionnaires were used. They were: The learning organization of Watkinz and Marlik (2003), the total quality MANAGEMENT of the U.S. Federal Quality Organization (1990) and knowledge MANAGEMENT of Gholizadeh, Shabani Varaki, and Mortazavi (1384). The results revealed that there is a significant relationship between various learning levels of the learning organization with knowledge MANAGEMENT factors and total quality MANAGEMENT (with the exception of the top managers’ leadership and support). Furthermore, based on R square, the research theoretical model (Zeti 2002) was approved. Despite of the fact that the results of Sobel T pointed out the knowledge MANAGEMENT has only direct impact on the learning organization, according to the obtained results of the impact coefficients of b the total quality MANAGEMENT did not consider the mentioned capability. It can be concluded that Isfahan-based IRAN INSURANCE COMPANY through concentrating on the knowledge MANAGEMENT factors, should formulate and perform its organizational strategic and quality plans.

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APA: Copy

NADI, M.A., & DAMADI, S.M.. (2010). STRUCTURAL EQUATION MODELING OF THE RELATIONSHIP BETWEEN THE LEARNING ORGANIZATION WITH TOTAL QUALITY MANAGEMENT AND KNOWLEDGE MANAGEMENT IN IRAN INSURANCE COMPANY: CLARIFYING A THEORY. JOURNAL OF INDUSTRIAL MANAGEMENT, 4(10), 1-14. SID. https://sid.ir/paper/171131/en

Vancouver: Copy

NADI M.A., DAMADI S.M.. STRUCTURAL EQUATION MODELING OF THE RELATIONSHIP BETWEEN THE LEARNING ORGANIZATION WITH TOTAL QUALITY MANAGEMENT AND KNOWLEDGE MANAGEMENT IN IRAN INSURANCE COMPANY: CLARIFYING A THEORY. JOURNAL OF INDUSTRIAL MANAGEMENT[Internet]. 2010;4(10):1-14. Available from: https://sid.ir/paper/171131/en

IEEE: Copy

M.A. NADI, and S.M. DAMADI, “STRUCTURAL EQUATION MODELING OF THE RELATIONSHIP BETWEEN THE LEARNING ORGANIZATION WITH TOTAL QUALITY MANAGEMENT AND KNOWLEDGE MANAGEMENT IN IRAN INSURANCE COMPANY: CLARIFYING A THEORY,” JOURNAL OF INDUSTRIAL MANAGEMENT, vol. 4, no. 10, pp. 1–14, 2010, [Online]. Available: https://sid.ir/paper/171131/en

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