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Information Journal Paper

Title

SUBMITTING A BSC MODEL FOR PRIVATE BANKS LISTED IN TEHRAN STOCK EXCHANGE

Pages

  37-56

Abstract

 Today, correct and successful implementation of performance measurement is considered as essential for knowing about effectiveness and efficiency of organizations future plans and processes. BALANCED SCORECARD (BSC) approach as a response to this need has been welcomed extraordinarily, regarding the fact that of financial criteria are insufficient to measure performance. This research aimed at providing a model to assess the performance based on BSC approach for private banks qualified for Tehran exchange. The research questionnaire was devised after different aspects of performance measurement systems, BALANCED SCORECARD, FUZZY LOGIC theory, and FUZZY INFERENCE SYSTEM were explained. The validity of questionnaire was approved after experts’ approval. Regarding interaction proportionate to BALANCED SCORECARDs and different aspects of PERFORMANCE ASSESSMENT, the level of significance for indices has been determined based on experts’ agreement level. After critical indices being determined, approaches for improving the assessment of banks’ performance have been proposed; FUZZY INFERENCE SYSTEM (FIS) was used to prioritize the implementation of these approaches. It was concluded that under study banks situation (one of branches of a qualified banks for Tehran exchange) is suitable within four phases of BALANCED SCORECARDs. The results indicated that strategic views and long run programs are necessary to remove obstacles of improvements of performance of private banks qualified for Tehran exchange. Measuring development level of activities within state prospective document together with continuous control over implementation of BANKING projects may be of high potential benefits.

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    APA: Copy

    MOZOUN, ELHAM, SHOAR, MARYAM, & SALEHI SADAGHIANI, JAMSHID. (2014). SUBMITTING A BSC MODEL FOR PRIVATE BANKS LISTED IN TEHRAN STOCK EXCHANGE. QUANTITATIVE RESEARCHES IN MANAGEMENT, 5(3), 37-56. SID. https://sid.ir/paper/191952/en

    Vancouver: Copy

    MOZOUN ELHAM, SHOAR MARYAM, SALEHI SADAGHIANI JAMSHID. SUBMITTING A BSC MODEL FOR PRIVATE BANKS LISTED IN TEHRAN STOCK EXCHANGE. QUANTITATIVE RESEARCHES IN MANAGEMENT[Internet]. 2014;5(3):37-56. Available from: https://sid.ir/paper/191952/en

    IEEE: Copy

    ELHAM MOZOUN, MARYAM SHOAR, and JAMSHID SALEHI SADAGHIANI, “SUBMITTING A BSC MODEL FOR PRIVATE BANKS LISTED IN TEHRAN STOCK EXCHANGE,” QUANTITATIVE RESEARCHES IN MANAGEMENT, vol. 5, no. 3, pp. 37–56, 2014, [Online]. Available: https://sid.ir/paper/191952/en

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