Predicting Organizational Citizenship Behavior based on Cultural Intelligence and Conflict Management

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Mirarab Razi Reza; Dibaei Saber Mohsen

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Journal: ORGANIZATIONAL CULTURE MANAGEMENT Year:2018 | Volume:16 | Issue:2 Page(s): 461-484

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Information Journal Paper

Title

Predicting Organizational Citizenship Behavior based on Cultural Intelligence and Conflict Management

Author(s)

Mirarab Razi Reza | Dibaei Saber Mohsen | Issue Writer Certificate

Keywords

Cultural intelligenceQ2

Conflict managementQ2

Organizational citizenship behaviorQ2

Abstract

The aim of this research is to predict the citizenship behavior of teachers, based on Cultural intelligence and Conflict management. To do this, a descriptive-scrolling method was employed. Our population consisted of 186 teachers of Azadshahr` schools. We utilized stratified and then simple random sampling strategy. Besides, the Ang et. al cultural intellectual questionnaire (2004), Robbin Conflict management questionnaire (1998), and Podsacoff et. al. Organizational citizenship behavior questionnaire was used. To assess the reliability of our tools, Cronbach`s alpha was calculated and we reached 0. 86, 0. 85, and 0. 89, respectively. The information obtained from these questionnaires were analyzed using SPSS software with descriptive and inferential statistics of correlation coefficient and regression test and the following results obtained: there was a significant positive relationship between strategic intelligence or meta-cognition and Conflict management; there was a significant positive relationship between intelligence quotient, motivational intelligence, behavioral intelligence (or cognition) and Conflict management. Thus, in order to have a better Conflict management existed in the workplace, the Cultural intelligence of teachers should be improved.

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APA: Copy

Mirarab Razi, Reza, & Dibaei Saber, Mohsen. (2018). Predicting Organizational Citizenship Behavior based on Cultural Intelligence and Conflict Management. ORGANIZATIONAL CULTURE MANAGEMENT, 16(2 ), 461-484. SID. https://sid.ir/paper/196454/en

Vancouver: Copy

Mirarab Razi Reza, Dibaei Saber Mohsen. Predicting Organizational Citizenship Behavior based on Cultural Intelligence and Conflict Management. ORGANIZATIONAL CULTURE MANAGEMENT[Internet]. 2018;16(2 ):461-484. Available from: https://sid.ir/paper/196454/en

IEEE: Copy

Reza Mirarab Razi, and Mohsen Dibaei Saber, “Predicting Organizational Citizenship Behavior based on Cultural Intelligence and Conflict Management,” ORGANIZATIONAL CULTURE MANAGEMENT, vol. 16, no. 2 , pp. 461–484, 2018, [Online]. Available: https://sid.ir/paper/196454/en

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