THE ROLE OF CULTURAL INTELLIGENCE IN THE PERFORMANCE OF THE STAFF IN THE INTERNATIONAL AFFAIRS OF BANK KESHAVARZI

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SHAYESTEH PARASTOO; MOHAMADKHANI KAMRAN; MOHAMMAD DAVOUDI AMIRHOSSEIN

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Journal: JOURNAL OF CULTURAL MANAGEMENT Year:2014 | Volume:8 | Issue:23 Page(s): 43-59

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Title

THE ROLE OF CULTURAL INTELLIGENCE IN THE PERFORMANCE OF THE STAFF IN THE INTERNATIONAL AFFAIRS OF BANK KESHAVARZI

Author(s)

SHAYESTEH PARASTOO | MOHAMADKHANI KAMRAN | MOHAMMAD DAVOUDI AMIRHOSSEIN | Issue Writer Certificate

Keywords

PERFORMANCEQ2

CULTURAL INTELLIGENCEQ2

CULTURAL INTELLIGENCE DIMENSIONSQ2

PERFORMANCE DIMENSIONSQ2

Abstract

Introduction and purpose of the research: In the present world, CULTURAL INTELLIGENCE is an essential tool for managers and staff who are encounter colleagues, customers, partners, competitors, governors and other commercial activists. Therefore, the main objective of this study is to evaluate the role of CULTURAL INTELLIGENCE in the employees' PERFORMANCE.Methodology: This correlational study is applied in its objective, descriptive in its data collection and survey- type in its conduct. Sampling volume is determined according to Morgan table and stratified random is applied in the sampling. Statistic population consists of 159 employees of the International affairs of Bank Keshavarzi.Findings: The results of this research indicated a significant positive relation between CULTURAL INTELLIGENCE and the staff PERFORMANCE. Among CULTURAL INTELLIGENCE dimensions cognitive, motivational and behavioral ones range from the highest to the lowest in the terms of relation; but, it did not show any relation between cultural meta-cognitive dimension and the staff PERFORMANCE.Conclusion: Institutions and organizations such as banks whose employees have closer interaction with wider types of people, should equip their employees with CULTURAL INTELLIGENCE capabilities.

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APA: Copy

SHAYESTEH, PARASTOO, MOHAMADKHANI, KAMRAN, & MOHAMMAD DAVOUDI, AMIRHOSSEIN. (2014). THE ROLE OF CULTURAL INTELLIGENCE IN THE PERFORMANCE OF THE STAFF IN THE INTERNATIONAL AFFAIRS OF BANK KESHAVARZI. JOURNAL OF CULTURAL MANAGEMENT, 8(23), 43-59. SID. https://sid.ir/paper/199558/en

Vancouver: Copy

SHAYESTEH PARASTOO, MOHAMADKHANI KAMRAN, MOHAMMAD DAVOUDI AMIRHOSSEIN. THE ROLE OF CULTURAL INTELLIGENCE IN THE PERFORMANCE OF THE STAFF IN THE INTERNATIONAL AFFAIRS OF BANK KESHAVARZI. JOURNAL OF CULTURAL MANAGEMENT[Internet]. 2014;8(23):43-59. Available from: https://sid.ir/paper/199558/en

IEEE: Copy

PARASTOO SHAYESTEH, KAMRAN MOHAMADKHANI, and AMIRHOSSEIN MOHAMMAD DAVOUDI, “THE ROLE OF CULTURAL INTELLIGENCE IN THE PERFORMANCE OF THE STAFF IN THE INTERNATIONAL AFFAIRS OF BANK KESHAVARZI,” JOURNAL OF CULTURAL MANAGEMENT, vol. 8, no. 23, pp. 43–59, 2014, [Online]. Available: https://sid.ir/paper/199558/en

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