The Effectiveness of coaching process on job self-efficacy and organizational citizenship behavior

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Arshadi Maryam; ROBATI AFSHIN; Tahmoresi Niloufar

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Journal: SOCIAL PSYCHOLOGY RESEARCH Year:2019 | Volume:- | Issue:35 Page(s): 89-106

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Information Journal Paper

Title

The Effectiveness of coaching process on job self-efficacy and organizational citizenship behavior

Author(s)

Arshadi Maryam | ROBATI AFSHIN | Tahmoresi Niloufar | Issue Writer Certificate

Keywords

coaching processQ1

job self-efficacyQ2

organizational citizenship behaviorQ2

GROW modelQ1

personnelsQ2

Abstract

Introduction: This study aimed to investigate the effectiveness of the coaching process on personnel job self-efficacy and organizational citizenship behavior. Method: This research was kind of a semi-experimental study and was performed in a pretest-posttest-follow up design with a control group. The research population was composed of all personnels of one of the cultural offices in Karaj province in 1397 that 30 individuals selected by a purposeful method and assigned randomly in experimental and control groups. Research tools included job self-efficacy questionnaire (Riggs & Knight, 1991), organizational citizenship behavior questionnaire (Oregan & Kanoski, 1991) and coaching model named GROW. For analyzing data was used of mixed variance analysis Results: The research results indicated that the job self-efficacy and organizational citizenship behavior and their components had a significant increase in posttest (p<0/001) in personnel. Also, follow up analyses showed that these increases were stable during the time. Conclusion: According to the research results, training of coaching courses is recommended for enhancing job self-efficacy and organizational citizenship behavior in personnel of offices and organizations in all Iran cities.

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APA: Copy

Arshadi, Maryam, ROBATI, AFSHIN, & Tahmoresi, Niloufar. (2019). The Effectiveness of coaching process on job self-efficacy and organizational citizenship behavior. SOCIAL PSYCHOLOGY RESEARCH, 9(35 ), 89-106. SID. https://sid.ir/paper/207267/en

Vancouver: Copy

Arshadi Maryam, ROBATI AFSHIN, Tahmoresi Niloufar. The Effectiveness of coaching process on job self-efficacy and organizational citizenship behavior. SOCIAL PSYCHOLOGY RESEARCH[Internet]. 2019;9(35 ):89-106. Available from: https://sid.ir/paper/207267/en

IEEE: Copy

Maryam Arshadi, AFSHIN ROBATI, and Niloufar Tahmoresi, “The Effectiveness of coaching process on job self-efficacy and organizational citizenship behavior,” SOCIAL PSYCHOLOGY RESEARCH, vol. 9, no. 35 , pp. 89–106, 2019, [Online]. Available: https://sid.ir/paper/207267/en

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