STUDY OF THE IMPACT OF INFORMATION MANAGEMENT CAPABILITY ON ORGANIZATIONAL PERFORMANCE (CASE STUDY: COMPANIES LOCATED IN GUILAN SCIENCE AND TECHNOLOGY PARK)

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RAMEZANIAN M.R.; SAFARDOOST ASIYEH; SAFARDOOST ATIYEH

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Journal: Industrial Technology Development Year:2016 | Volume:14 | Issue:27 Page(s): 17-26

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Title

STUDY OF THE IMPACT OF INFORMATION MANAGEMENT CAPABILITY ON ORGANIZATIONAL PERFORMANCE (CASE STUDY: COMPANIES LOCATED IN GUILAN SCIENCE AND TECHNOLOGY PARK)

Author(s)

RAMEZANIAN M.R. | SAFARDOOST ASIYEH | SAFARDOOST ATIYEH | Issue Writer Certificate

Keywords

INFORMATION MANAGEMENT CAPABILITYQ1

CUSTOMER MANAGEMENT CAPABILITYQ1

PROCESS MANAGEMENT CAPABILITYQ1

PERFORMANCE MANAGEMENT CAPABILITYQ1

ORGANIZATIONAL CAPABILITYQ1

ORGANIZATIONAL PERFORMANCEQ2

Abstract

This study investigates the impact of INFORMATION MANAGEMENT CAPABILITY on ORGANIZATIONAL PERFORMANCE and the role of organizational capabilities (including CUSTOMER MANAGEMENT CAPABILITY, PROCESS MANAGEMENT CAPABILITY and PERFORMANCE MANAGEMENT CAPABILITY) in relation to these two variables. Analysis of the findings of 95 questionnaires distributed among managers and experts of the companies located in Guilan science and technology park shows that the INFORMATION MANAGEMENT CAPABILITY plays an important role in development of customer, process, and performance management abilities. These three capabilities are effective on human and financial resources, customers and ORGANIZATIONAL PERFORMANCE efficacy. As a result, managers must focus on creating the necessary conditions for the development of IT infrastructure and data management capability; because these capabilities play a major role in the production of the other ones needed to develop ORGANIZATIONAL PERFORMANCE.

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APA: Copy

RAMEZANIAN, M.R., SAFARDOOST, ASIYEH, & SAFARDOOST, ATIYEH. (2016). STUDY OF THE IMPACT OF INFORMATION MANAGEMENT CAPABILITY ON ORGANIZATIONAL PERFORMANCE (CASE STUDY: COMPANIES LOCATED IN GUILAN SCIENCE AND TECHNOLOGY PARK). JOURNAL OF INDUSTRIAL TECHNOLOGY DEVELOPMENT, 14(27), 17-26. SID. https://sid.ir/paper/212916/en

Vancouver: Copy

RAMEZANIAN M.R., SAFARDOOST ASIYEH, SAFARDOOST ATIYEH. STUDY OF THE IMPACT OF INFORMATION MANAGEMENT CAPABILITY ON ORGANIZATIONAL PERFORMANCE (CASE STUDY: COMPANIES LOCATED IN GUILAN SCIENCE AND TECHNOLOGY PARK). JOURNAL OF INDUSTRIAL TECHNOLOGY DEVELOPMENT[Internet]. 2016;14(27):17-26. Available from: https://sid.ir/paper/212916/en

IEEE: Copy

M.R. RAMEZANIAN, ASIYEH SAFARDOOST, and ATIYEH SAFARDOOST, “STUDY OF THE IMPACT OF INFORMATION MANAGEMENT CAPABILITY ON ORGANIZATIONAL PERFORMANCE (CASE STUDY: COMPANIES LOCATED IN GUILAN SCIENCE AND TECHNOLOGY PARK),” JOURNAL OF INDUSTRIAL TECHNOLOGY DEVELOPMENT, vol. 14, no. 27, pp. 17–26, 2016, [Online]. Available: https://sid.ir/paper/212916/en

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