Structural Equation Modeling of the Relationship between Emotional Intelligence and Organizational Citizenship Behavior

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Baharvand Fataneh; Gouran Milad; YAGHOUBI NOUR MOHAMMAD

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Journal: PUBLIC MANAGEMENT RESEARCHES Year:2018 | Volume:11 | Issue:40 Page(s): 190-214

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Title

Structural Equation Modeling of the Relationship between Emotional Intelligence and Organizational Citizenship Behavior

Author(s)

Baharvand Fataneh | Gouran Milad | YAGHOUBI NOUR MOHAMMAD | Issue Writer Certificate

Keywords

Emotional IntelligenceQ2

Organizational Citizenship BehaviorQ2

Abstract

One of the most important attributes of each organization to work in today's changing circumstances is to have people who are willing to participate in the organization's successful changes; that is, to show Organizational Citizenship Behavior. Successful organizations are looking for employees who go beyond defined tasks and their performance is higher than expectations. The purpose of this study was investigating the relationship between Emotional Intelligence and Organizational Citizenship Behavior (OCB). The statistical population consisted of employees at Imam Khomeini hospital in Alashtar and the sample size was determined using Krejcie and Morgan table. The data were collected using standard questionnaires made by Podsakoff et al. as well as Bradbury and Greaves. In order to confirm the research model, structural equation model was used and for analyzing data, AMOS 20 and SPSS 18 software were applied. The results showed that there was a significant positive correlation between Emotional Intelligence and OCB. Also, among the four components of Emotional Intelligence including self-management, social awareness, relationship management and self-awareness, the first three components are involved in predicting OCB.

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APA: Copy

Baharvand, Fataneh, Gouran, Milad, & YAGHOUBI, NOUR MOHAMMAD. (2018). Structural Equation Modeling of the Relationship between Emotional Intelligence and Organizational Citizenship Behavior. PUBLIC MANAGEMENT RESEARCHES, 11(40 ), 190-214. SID. https://sid.ir/paper/222093/en

Vancouver: Copy

Baharvand Fataneh, Gouran Milad, YAGHOUBI NOUR MOHAMMAD. Structural Equation Modeling of the Relationship between Emotional Intelligence and Organizational Citizenship Behavior. PUBLIC MANAGEMENT RESEARCHES[Internet]. 2018;11(40 ):190-214. Available from: https://sid.ir/paper/222093/en

IEEE: Copy

Fataneh Baharvand, Milad Gouran, and NOUR MOHAMMAD YAGHOUBI, “Structural Equation Modeling of the Relationship between Emotional Intelligence and Organizational Citizenship Behavior,” PUBLIC MANAGEMENT RESEARCHES, vol. 11, no. 40 , pp. 190–214, 2018, [Online]. Available: https://sid.ir/paper/222093/en

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