THE RELATIONSHIP BETWEEN EMOTIONAL QUOTIENT AND CONFLICT AND JOB STRESS MANAGEMENT AMONG NURSES

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JENAABADI HOSEIN; NASTIEZAIE NASER

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Journal: QUARTERLY JOURNAL OF NURSING MANAGEMENT Year:2015 | Volume:4 | Issue:3 Page(s): 18-28

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Title

THE RELATIONSHIP BETWEEN EMOTIONAL QUOTIENT AND CONFLICT AND JOB STRESS MANAGEMENT AMONG NURSES

Author(s)

JENAABADI HOSEIN | NASTIEZAIE NASER | Issue Writer Certificate

Keywords

CONFLICT MANAGEMENTQ2

EMOTIONAL QUOTIENTQ2

JOB STRESS MANAGEMENTQ2

NURSESQ2

Abstract

Introduction: NURSES are susceptible to develop kinds of conflict and job stress that must be directed and controlled. EMOTIONAL QUOTIENT as an advantageous, effective and factual method is known to resolve the conflict and job stress.Aim: This descriptive study was done for assessing relationship between EMOTIONAL QUOTIENT and conflict and JOB STRESS MANAGEMENT in Zabol hospitals' NURSES.Methods & materials: This was a descriptive-correlation study and its population was all NURSES working in Zabol hospitals that (182) of them randomly selected by stratified sampling. They completed questionnaires; EMOTIONAL QUOTIENT Nwokah & Ahiauzu (2009), Vickers CONFLICT MANAGEMENT (1994) and Ellison Job Stres Management (1997) in April 2015. The reliability of the questionnaires for dimensions' EMOTIONAL QUOTIENT were as follow: self-awareness (0.635), self-regulation (0.666), social-awareness (0.629), relational management (0.637). And it was for JOB STRESS MANAGEMENT (0.639), and for CONFLICT MANAGEMENT was (0.739). The data were analyzed by Pearson correlation analysis and multiple regression tests with using SPSS 21 software.Results: The correlation coefficient of self-awareness, self-regulation, social awareness and relational management, EMOTIONAL QUOTIENT with CONFLICT MANAGEMENT were respectively: 0.673, 0.613, 0.67, 0.676, 0.808 (p<0.01). Based on regression results %43.9 CONFLICT MANAGEMENT changes can be explained based on self-awareness, social awareness, and relational management (p<0.01). The correltion coefficient of self-awareness, self-regulation, social awareness and relational management, EMOTIONAL QUOTIENT with JOB STRESS MANAGEMENT was respectively: 0.636, 0.585, 0.648, 0.633, and 0.769 (p<0.01). Based on regression results %60.1 JOB STRESS MANAGEMENT changes can be explained based on self-awareness, social awareness and relational management (p<0.01).Conclusion: According to ability to developing and predicting stress and conflict, EMOTIONAL QUOTIENT training workshops is recommended for NURSES.

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APA: Copy

JENAABADI, HOSEIN, & NASTIEZAIE, NASER. (2015). THE RELATIONSHIP BETWEEN EMOTIONAL QUOTIENT AND CONFLICT AND JOB STRESS MANAGEMENT AMONG NURSES. QUARTERLY JOURNAL OF NURSING MANAGEMENT, 4(3), 18-28. SID. https://sid.ir/paper/239282/en

Vancouver: Copy

JENAABADI HOSEIN, NASTIEZAIE NASER. THE RELATIONSHIP BETWEEN EMOTIONAL QUOTIENT AND CONFLICT AND JOB STRESS MANAGEMENT AMONG NURSES. QUARTERLY JOURNAL OF NURSING MANAGEMENT[Internet]. 2015;4(3):18-28. Available from: https://sid.ir/paper/239282/en

IEEE: Copy

HOSEIN JENAABADI, and NASER NASTIEZAIE, “THE RELATIONSHIP BETWEEN EMOTIONAL QUOTIENT AND CONFLICT AND JOB STRESS MANAGEMENT AMONG NURSES,” QUARTERLY JOURNAL OF NURSING MANAGEMENT, vol. 4, no. 3, pp. 18–28, 2015, [Online]. Available: https://sid.ir/paper/239282/en

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