EVALUATION PATIENTS AWARENESS AND SATISFACTION OF IMPLEMENTING PATIENTS' RIGHTS CHARTER AT KOWSAR HOSPITAL IN QAZVIN

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

KALHOR M.; KAVEII B.; SAMII RAD F.

Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Journal of Research in Medical Education Year:2017 | Volume:9 | Issue:3 Page(s): 29-37

Download Full-Text

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Persian Verion

View:

1,440

Download:

Cites:

Information Journal Paper

Title

EVALUATION PATIENTS AWARENESS AND SATISFACTION OF IMPLEMENTING PATIENTS' RIGHTS CHARTER AT KOWSAR HOSPITAL IN QAZVIN

Author(s)

KALHOR M. | KAVEII B. | SAMII RAD F. | Issue Writer Certificate

Keywords

PATIENT RIGHTSQ2

AWARENESSQ3

SATISFACTIONQ2

HOSPITALQ2

Abstract

Introduction: PATIENT RIGHTS Charter formalized to ensure appropriate care of patients. In this regards, increased SATISFACTION of patients related to promoting the quality of health care and this can be achieved by implementing PATIENT RIGHTS Charter. This study aimed to evaluate the patients' AWARENESS and their SATISFACTION of implementing PATIENT RIGHTS at Kowsar HOSPITAL in Qazvin.Methods: This descriptive cross sectional study was conducted on 565 female patients during 2014-2015. Data collection tool consisted of a questionnaire in 3 sections including demographic information, AWARENESS of the rights and SATISFACTION of implementing the charter of rights. The questionnaire validity and reliability was confirmed by content validity and split-half method respectively (r=0.87).Data were analyzed by using Descriptive statistics and non-parametric test (Spearmans correlation test, kruskal- wallis test) through SPSS software.Results: based on results, the average of AWARENESS score and SATISFACTION score was 7.325±2.4 and 3.89± 1.8 respectively, which represent a moderate AWARENESS and poor SATISFACTION. The results showed that SATISFACTION in different age groups was not statistically significant difference with AWARENESS (P=0.991) but there is a significant difference in SATISFACTION between different age groups (P=0.000). There is also a statistically significant difference between different levels of education with AWARENESS (P=0.000), but there is not a significant difference in SATISFACTION between different educational levels (P=0.122). Finally, there was no statistically significant relationship between AWARENESS and SATISFACTION scores (P = 0.158, r= 0.059).Conclusions: patients AWARENESS and SATISFACTION of PATIENT RIGHTS provision was not appropriate, so, educational planning for promoting knowledge and attitude of patient about patient right Charter by HOSPITAL quality managers is necessary. This change in patient’s attitude will increase the demand for implementing patient right Charter and thus increase the level of SATISFACTION.

Cites

No record.

References

Cite

APA: Copy

KALHOR, M., KAVEII, B., & SAMII RAD, F.. (2017). EVALUATION PATIENTS AWARENESS AND SATISFACTION OF IMPLEMENTING PATIENTS' RIGHTS CHARTER AT KOWSAR HOSPITAL IN QAZVIN. RESEARCH IN MEDICAL EDUCATION, 9(3 ), 29-37. SID. https://sid.ir/paper/244461/en

Vancouver: Copy

KALHOR M., KAVEII B., SAMII RAD F.. EVALUATION PATIENTS AWARENESS AND SATISFACTION OF IMPLEMENTING PATIENTS' RIGHTS CHARTER AT KOWSAR HOSPITAL IN QAZVIN. RESEARCH IN MEDICAL EDUCATION[Internet]. 2017;9(3 ):29-37. Available from: https://sid.ir/paper/244461/en

IEEE: Copy

M. KALHOR, B. KAVEII, and F. SAMII RAD, “EVALUATION PATIENTS AWARENESS AND SATISFACTION OF IMPLEMENTING PATIENTS' RIGHTS CHARTER AT KOWSAR HOSPITAL IN QAZVIN,” RESEARCH IN MEDICAL EDUCATION, vol. 9, no. 3 , pp. 29–37, 2017, [Online]. Available: https://sid.ir/paper/244461/en

Related Journal Papers