THE EFFECT OF SATISFACTION OF THE CITIZENS OF MUNICIPALITIES IN URBAN ENVIRONMENTAL SUSTAINABILITY, CASE STUDY: DISTRICT 9 MASHHAD

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SABERIFAR ROSTAM

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Paper Information

Journal: BIANNUAL JOURNAL OF URBAN ECOLOGY RESEARCHES Year:2017 | Volume:7 | Issue:2 (14) Page(s): 11-24

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Title

THE EFFECT OF SATISFACTION OF THE CITIZENS OF MUNICIPALITIES IN URBAN ENVIRONMENTAL SUSTAINABILITY, CASE STUDY: DISTRICT 9 MASHHAD

Author(s)

SABERIFAR ROSTAM | Issue Writer Certificate

Keywords

SATISFACTIONQ1

PROVIDED SERVICESQ1

MUNICIPALITYQ1

PARTICIPATIONQ2

DISTRICT 9 MASHHADQ1

Abstract

The provision ofcitizens’ SATISFACTION as well as their PARTICIPATION in urban management is one the main goals of participatory systems as people’s disSATISFACTION makes the interaction of people with the MUNICIPALITY difficult, or even impossible. For this reason, the present study aimed to determine influential factors on people’s SATISFACTION of the services offered by Mashhad MUNICIPALITY_ district 9_ employing a descriptive-analytical methodology. The data required in this study were collected through a developed questionnaire which was checked for its validity and reliability and was later administered among 200 participants. Correlation coefficient and multiple regressions were then conducted to analyze the data collected. The results showed that, among the factors, settlement duration, the degree of connection with MUNICIPALITY, age when entered the district, distance from house to the main street, and receiving direct advertisement had a significantly meaningful relationship with people’s SATISFACTION of the services provided by the MUNICIPALITY. The findings also revealed that municipal environmental activities in Mashhad was appropriate for sustainable environmental assessment. Thus, this study suggests that the authorities should not only ensure citizens’ SATISFACTION but also develop municipal services.

Cites

EVALUATION OF QUALITY OF URBAN LIFE WITH EMPHASIS ON HEALTH; A CASE STUDY IN MASHHAD CITY

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APA: Copy

SABERIFAR, ROSTAM. (2017). THE EFFECT OF SATISFACTION OF THE CITIZENS OF MUNICIPALITIES IN URBAN ENVIRONMENTAL SUSTAINABILITY, CASE STUDY: DISTRICT 9 MASHHAD. BIANNUAL JOURNAL OF URBAN ECOLOGY RESEARCHES, 7(2 (14)), 11-24. SID. https://sid.ir/paper/253334/en

Vancouver: Copy

SABERIFAR ROSTAM. THE EFFECT OF SATISFACTION OF THE CITIZENS OF MUNICIPALITIES IN URBAN ENVIRONMENTAL SUSTAINABILITY, CASE STUDY: DISTRICT 9 MASHHAD. BIANNUAL JOURNAL OF URBAN ECOLOGY RESEARCHES[Internet]. 2017;7(2 (14)):11-24. Available from: https://sid.ir/paper/253334/en

IEEE: Copy

ROSTAM SABERIFAR, “THE EFFECT OF SATISFACTION OF THE CITIZENS OF MUNICIPALITIES IN URBAN ENVIRONMENTAL SUSTAINABILITY, CASE STUDY: DISTRICT 9 MASHHAD,” BIANNUAL JOURNAL OF URBAN ECOLOGY RESEARCHES, vol. 7, no. 2 (14), pp. 11–24, 2017, [Online]. Available: https://sid.ir/paper/253334/en

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