THE EVALUATION AND INFLUENCING FACTORS FOR CITIZEN'S SATISFACTION FROM THE MUNICIPALITY'S FUNCTION (CASE STUDY: YAZD)

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HEKMAT NIA H.; MOUSAVI M.N.

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Journal: Geography and Development Year:2007 | Volume:5 | Issue:9 Page(s): 181-196

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Title

THE EVALUATION AND INFLUENCING FACTORS FOR CITIZEN'S SATISFACTION FROM THE MUNICIPALITY'S FUNCTION (CASE STUDY: YAZD)

Author(s)

HEKMAT NIA H. | MOUSAVI M.N. | Issue Writer Certificate

Keywords

SATISFACTIONQ1

CITIZENSQ2

MUNICIPALITY'S FUNCTIONQ2

YAZDQ2

Abstract

In this study, the citizen's SATISFACTION from the MUNICIPALITY'S FUNCTION and the related influencing factors are investigated. This is a compound type of research (measuring, uniting, documentary and …). The measuring instrument has been a questionnaire which was distributed among 384 people in charge of families who were selected using cluster and random sampling in order to gather data. The results indicate the level of citizen's SATISFACTION from the MUNICIPALITY'S FUNCTION is lower than average. Factors such as social SATISFACTION, social awareness, citizen's contribution, and age and social- economic status have affected on SATISFACTION of the CITIZENS. So that using multi- variate regression analysis and route analysis pattern was concluded that the independent variables determine about 43 percent changes in the dependent variables. Moreover, the variables of social SATISFACTION and age have had the most and the least shares in determining the dependent variable respectively.

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APA: Copy

HEKMAT NIA, H., & MOUSAVI, M.N.. (2007). THE EVALUATION AND INFLUENCING FACTORS FOR CITIZEN'S SATISFACTION FROM THE MUNICIPALITY'S FUNCTION (CASE STUDY: YAZD). GEOGRAPHY AND DEVELOPMENT, 5(9), 181-196. SID. https://sid.ir/paper/77354/en

Vancouver: Copy

HEKMAT NIA H., MOUSAVI M.N.. THE EVALUATION AND INFLUENCING FACTORS FOR CITIZEN'S SATISFACTION FROM THE MUNICIPALITY'S FUNCTION (CASE STUDY: YAZD). GEOGRAPHY AND DEVELOPMENT[Internet]. 2007;5(9):181-196. Available from: https://sid.ir/paper/77354/en

IEEE: Copy

H. HEKMAT NIA, and M.N. MOUSAVI, “THE EVALUATION AND INFLUENCING FACTORS FOR CITIZEN'S SATISFACTION FROM THE MUNICIPALITY'S FUNCTION (CASE STUDY: YAZD),” GEOGRAPHY AND DEVELOPMENT, vol. 5, no. 9, pp. 181–196, 2007, [Online]. Available: https://sid.ir/paper/77354/en

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