OPERATIONALIZATION OF THE GHANAIAN PATIENTS’ CHARTER IN A PERI-URBAN PUBLIC HOSPITAL: VOICES OF HEALTHCARE WORKERS AND PATIENTS

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

YARNEY LILY; BUABENG THOMAS; BAIDOO DIANA; BAWOLE JUSTICE NYIGMAH

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: International Journal of Health Policy and Management Year:2016 | Volume:5 | Issue:9 Page(s): 525-533

Download Full-Text

View:

559

Download:

220

Cites:

Information Journal Paper

Title

OPERATIONALIZATION OF THE GHANAIAN PATIENTS’ CHARTER IN A PERI-URBAN PUBLIC HOSPITAL: VOICES OF HEALTHCARE WORKERS AND PATIENTS

Author(s)

YARNEY LILY | BUABENG THOMAS | BAIDOO DIANA | BAWOLE JUSTICE NYIGMAH | Issue Writer Certificate

Keywords

PATIENTS’ CHARTER

OPERATIONALIZATION

PERI-URBAN

PUBLIC HOSPITALS

GHANA

Abstract

Background: Health is a basic human right necessary for the exercise of other human rights. Every human being is, therefore, entitled to the highest possible standard of health necessary to living a life of dignity. Establishment of PATIENTS’ CHARTER is a step towards protecting the rights and responsibilities of patients, but violation of patients’ rights is common in healthcare institutions, especially in the developing world. This study which was conducted between May 2013 and May 2014, assessed the OPERATIONALIZATION of GHANA’s Patients Charter in a PERI-URBAN public hospital.Methods: Qualitative data collection methods were used to collect data from 25 healthcare workers and patients who were purposively selected. The interview data were analyzed manually, using the principles of systematic text condensation.Results: The findings indicate that the healthcare staff of the Polyclinic are aware of the existence of the PATIENTS’ CHARTER and also know some of its contents. Patients have no knowledge of the existence or the contents of the Charter. Availability of the Charter, community sensitization, monitoring and orientation of staff are factors that promote the OPERATIONALIZATION of the Charter, while institutional implementation procedures such as lack of complaint procedures and low knowledge among patients militate against OPERATIONALIZATION of the Charter.Conclusion: Public health facilities should ensure that their patients are well-informed about their rights and responsibilities to facilitate effective implementation of the Charter. Also, patients’ rights and responsibilities can be dramatized and broadcasted on television and radio in major GHANAian languages to enhance awareness of GHANAians on the Charter.

Cites

References

No record.

Cite

APA: Copy

YARNEY, LILY, BUABENG, THOMAS, BAIDOO, DIANA, & BAWOLE, JUSTICE NYIGMAH. (2016). OPERATIONALIZATION OF THE GHANAIAN PATIENTS’ CHARTER IN A PERI-URBAN PUBLIC HOSPITAL: VOICES OF HEALTHCARE WORKERS AND PATIENTS. INTERNATIONAL JOURNAL OF HEALTH POLICY AND MANAGEMENT, 5(9), 525-533. SID. https://sid.ir/paper/338332/en

Vancouver: Copy

YARNEY LILY, BUABENG THOMAS, BAIDOO DIANA, BAWOLE JUSTICE NYIGMAH. OPERATIONALIZATION OF THE GHANAIAN PATIENTS’ CHARTER IN A PERI-URBAN PUBLIC HOSPITAL: VOICES OF HEALTHCARE WORKERS AND PATIENTS. INTERNATIONAL JOURNAL OF HEALTH POLICY AND MANAGEMENT[Internet]. 2016;5(9):525-533. Available from: https://sid.ir/paper/338332/en

IEEE: Copy

LILY YARNEY, THOMAS BUABENG, DIANA BAIDOO, and JUSTICE NYIGMAH BAWOLE, “OPERATIONALIZATION OF THE GHANAIAN PATIENTS’ CHARTER IN A PERI-URBAN PUBLIC HOSPITAL: VOICES OF HEALTHCARE WORKERS AND PATIENTS,” INTERNATIONAL JOURNAL OF HEALTH POLICY AND MANAGEMENT, vol. 5, no. 9, pp. 525–533, 2016, [Online]. Available: https://sid.ir/paper/338332/en

Related Journal Papers

No record.

Related Seminar Papers

No record.

Related Plans

No record.

Recommended Workshops