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Information Journal Paper

Title

Assessment of knowledge related to ergonomics among dental students of Isfahan university of medical sciences in 2020

Pages

  259-264

Abstract

 Background and Aims: Providing Quality Services is one of the important goals of the health system. Dental Services and treatments are expensive. The aim of this study was to investigate the factors influencing the perceived Quality of Dental treatment Services. Materials and Methods: This descriptive-cross study conducted in 2 qualitative-quantitative phases. Data were collected using interviews and pairwise comparison matrix with 20 dentists working in NAJA dental clinics who were selected by targeted sampling. The validity and reliability of the interviews were determined by long-term engagement of their peers and negative case analysis. The validity of the pairwise comparison matrix was determined through the incompatibility rate (>0. 1). Data were analyzed by coding and effect intensity tests (R+J), descriptive statistic test (mean, standard deviation) using SPSS23, Maxqda and matlab R2017b. Results: Content analysis of the interview showed that tangible factors, assurance, trust, and empathy are the factors affecting the Quality of Dental treatment Services. In the second phase, data analysis showed that trust and empathy (28. 204), assurance (24. 356), and tangible factors (17. 798) are the most to the least important factors in the Quality of Dental treatment Services (P=0. 1). Conclusion: Trust and empathy were the most important factors in the Quality of Dental treatment Services. Managers of dental clinics and dentist need to improve the Quality of Dental treatment Services by emphasizing respect for patients in accordance with the promise to act in the field of providing treatments to patients.

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    APA: Copy

    Karghahi, Neda, KHALESI, SAEEDEH, Safaeipour, Kamyar, HEKMATIAN, EHSAN, & JAFARI, HODA. (2021). Assessment of knowledge related to ergonomics among dental students of Isfahan university of medical sciences in 2020. JOURNAL OF DENTAL MEDICINE, 33(4 ), 259-264. SID. https://sid.ir/paper/379305/en

    Vancouver: Copy

    Karghahi Neda, KHALESI SAEEDEH, Safaeipour Kamyar, HEKMATIAN EHSAN, JAFARI HODA. Assessment of knowledge related to ergonomics among dental students of Isfahan university of medical sciences in 2020. JOURNAL OF DENTAL MEDICINE[Internet]. 2021;33(4 ):259-264. Available from: https://sid.ir/paper/379305/en

    IEEE: Copy

    Neda Karghahi, SAEEDEH KHALESI, Kamyar Safaeipour, EHSAN HEKMATIAN, and HODA JAFARI, “Assessment of knowledge related to ergonomics among dental students of Isfahan university of medical sciences in 2020,” JOURNAL OF DENTAL MEDICINE, vol. 33, no. 4 , pp. 259–264, 2021, [Online]. Available: https://sid.ir/paper/379305/en

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