Study of effective factors on service innovation in Tourism bank

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

Aref Fariba; KHAMSEH ABBAS; Ohadi Fereydon

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Industrial Technology Development Year:2019 | Volume:17 | Issue:35 Page(s): 5-18

Download Full-Text

Persian Verion

View:

644

Download:

Cites:

Information Journal Paper

Title

Study of effective factors on service innovation in Tourism bank

Author(s)

Aref Fariba | KHAMSEH ABBAS | Ohadi Fereydon | Issue Writer Certificate

Keywords

InnovationQ1

service innovationQ1

Banking IndustryQ1

tourism bankQ1

AMOSQ1

Abstract

Nowadays, Banking Industry is an area in which Innovation is required more than any other service industries. Studying the factors and indices effective on service Innovation in tourism bank, is the aim of this research. Research statistical population consists of 580 out of the whole tourism bank personnel all over the country including users, senior users, bosses and deputies. The sample size is estimated 232 persons using Morgan Table, and the research time span is from Bahman 95 to Mordad 96. Data gathering is done through electronic questionnaire whose validity is verified by expert’ s views, and its reliability by the coefficient of Chronbach’ s alpha. In this research, based on studied literature, 58 indices effective on service Innovation in the form of 9 factors at the bank level were identified including communication, strategic, human, market and customers, technologic, organizational and systematic, processing, financial, and learning ones; and their effects were studied by structural equations and AMOS software. Also, the present status of service Innovation factors in tourism bank indicates that its innovative performance is under alarming level for the communication, processing, organizational and systematic, and financial factors; it is nearly equal to alarming level for strategic, market and customers, and learning ones; and finally the human and technology factors are at higher level of alarming.

Cites

No record.

References

No record.

Cite

APA: Copy

Aref, Fariba, KHAMSEH, ABBAS, & Ohadi, Fereydon. (2019). Study of effective factors on service innovation in Tourism bank. JOURNAL OF INDUSTRIAL TECHNOLOGY DEVELOPMENT, 17(35 ), 5-18. SID. https://sid.ir/paper/385452/en

Vancouver: Copy

Aref Fariba, KHAMSEH ABBAS, Ohadi Fereydon. Study of effective factors on service innovation in Tourism bank. JOURNAL OF INDUSTRIAL TECHNOLOGY DEVELOPMENT[Internet]. 2019;17(35 ):5-18. Available from: https://sid.ir/paper/385452/en

IEEE: Copy

Fariba Aref, ABBAS KHAMSEH, and Fereydon Ohadi, “Study of effective factors on service innovation in Tourism bank,” JOURNAL OF INDUSTRIAL TECHNOLOGY DEVELOPMENT, vol. 17, no. 35 , pp. 5–18, 2019, [Online]. Available: https://sid.ir/paper/385452/en

Related Journal Papers