THE ASSESSMENT STRATEGIC MODEL USING THE TECHNIQUES OF FUZZY ANALYSIS NETWORK PROCESS AND FUZZY DATA ENVELOPMENT ANALYSIS BASED ON BALANCED SCORE CARD APPROACH

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MIRFAKHRADDINY SEYED HEYDAR; TAHARI MEHRJARDI MOHAMMAD HOSSEIN; MIRGHAFOORI SEYED HABIB ALLAH

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Journal: Management Research in Iran Year:2012 | Volume:16 | Issue:2 (75) Page(s): 167-188

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Title

THE ASSESSMENT STRATEGIC MODEL USING THE TECHNIQUES OF FUZZY ANALYSIS NETWORK PROCESS AND FUZZY DATA ENVELOPMENT ANALYSIS BASED ON BALANCED SCORE CARD APPROACH

Author(s)

MIRFAKHRADDINY SEYED HEYDAR | TAHARI MEHRJARDI MOHAMMAD HOSSEIN | MIRGHAFOORI SEYED HABIB ALLAH | Issue Writer Certificate

Keywords

PERFORMANCE EVALUATIONQ2

BALANCED SCORE CARDQ2

FUZZY DATA ENVELOPMENT ANALYSISQ2

FUZZY NETWORK ANALYSIS PROCESSQ1

COOPERATIVE OFFICES OF YAZDQ2

Abstract

Today, managers in all organizations call for optimum use of existing facilities and capacity in different sectors. Therefore, having a model to evaluate the performance seems very necessary and reasonable. The purpose of this study is to provide a hybrid model of the fuzzy network analysis, BALANCED SCORE CARD and FUZZY DATA ENVELOPMENT ANALYSIS for PERFORMANCE EVALUATION of the branch offices of Yazd Cooperative in order to identifying efficient and inefficient branches, developing appropriate strategies to improve the performance of inefficient branches and further strengthening of efficient branches. This study used balanced scorecard model to extract the assessment criteria, fuzzy analysis network process technique to estimate fuzzy relative importance of each indicator under a single perspective, and FUZZY DATA ENVELOPMENT ANALYSIS to evaluate the performance of branches. Financial perspective was evaluated as the most important dimention, and Yazd and Ardakan branches were identified as the highest efficient branches in performance level.

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APA: Copy

MIRFAKHRADDINY, SEYED HEYDAR, TAHARI MEHRJARDI, MOHAMMAD HOSSEIN, & MIRGHAFOORI, SEYED HABIB ALLAH. (2012). THE ASSESSMENT STRATEGIC MODEL USING THE TECHNIQUES OF FUZZY ANALYSIS NETWORK PROCESS AND FUZZY DATA ENVELOPMENT ANALYSIS BASED ON BALANCED SCORE CARD APPROACH. MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES), 16(2 (75)), 167-188. SID. https://sid.ir/paper/386656/en

Vancouver: Copy

MIRFAKHRADDINY SEYED HEYDAR, TAHARI MEHRJARDI MOHAMMAD HOSSEIN, MIRGHAFOORI SEYED HABIB ALLAH. THE ASSESSMENT STRATEGIC MODEL USING THE TECHNIQUES OF FUZZY ANALYSIS NETWORK PROCESS AND FUZZY DATA ENVELOPMENT ANALYSIS BASED ON BALANCED SCORE CARD APPROACH. MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES)[Internet]. 2012;16(2 (75)):167-188. Available from: https://sid.ir/paper/386656/en

IEEE: Copy

SEYED HEYDAR MIRFAKHRADDINY, MOHAMMAD HOSSEIN TAHARI MEHRJARDI, and SEYED HABIB ALLAH MIRGHAFOORI, “THE ASSESSMENT STRATEGIC MODEL USING THE TECHNIQUES OF FUZZY ANALYSIS NETWORK PROCESS AND FUZZY DATA ENVELOPMENT ANALYSIS BASED ON BALANCED SCORE CARD APPROACH,” MANAGEMENT RESEARCH IN IRAN (MODARES HUMAN SCIENCES), vol. 16, no. 2 (75), pp. 167–188, 2012, [Online]. Available: https://sid.ir/paper/386656/en

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