EFFECT OF PROFESSIONAL ETHICS ON THE LOYALTY OF BANK CUSTOMERS

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

AANSARI M.; HOSSEINI A.; RAHMANY YOUSHANLOUEI H.; SEIFI S.

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Ethics in Science and Technology Year:2012 | Volume:7 | Issue:3 Page(s): 0-0

Download Full-Text

Persian Verion

View:

3,712

Download:

Cites:

Information Journal Paper

Title

EFFECT OF PROFESSIONAL ETHICS ON THE LOYALTY OF BANK CUSTOMERS

Author(s)

AANSARI M. | HOSSEINI A. | RAHMANY YOUSHANLOUEI H. | SEIFI S. | Issue Writer Certificate

Keywords

BANK CUSTOMERQ2

CUSTOMER LOYALTYQ2

ETHICS IN PROFESSIONALQ2

Abstract

Background: later, until the end of 20th century, customer satisfaction and loyalty were just a slogan. Nowadays, there are a lot of efforts for improving the tools for quality management and extending the customer orientation culture by researchers, experts and managers of organizations. This issue improves that loyalty is the most important criteria for determining the organizations’ success and increasing the benefit which can be obtained by ethics and professional behavior.Methods: this research, according to its goal, is an apply research, and as data collection point of view (for validating the hypothesis and questions) is descriptive and is from regression branch. The data used are collected form 150 customers of branches of Bank XYZ in Tehran and the presented model has been tested by t-test examine.Results: statistical analysis shows ethics and professional behavior affects the loyalty of customers and there is a significant relationship between them.Conclusion: this research shows loyalty can be shaped from ethics and professional behavior. Between the recognized factors, confidentially has the most relationship with loyalty.

Cites

References

Cite

APA: Copy

AANSARI, M., HOSSEINI, A., RAHMANY YOUSHANLOUEI, H., & SEIFI, S.. (2012). EFFECT OF PROFESSIONAL ETHICS ON THE LOYALTY OF BANK CUSTOMERS. ETHICS IN SCIENCE & TECHNOLOGY, 7(3), 0-0. SID. https://sid.ir/paper/403019/en

Vancouver: Copy

AANSARI M., HOSSEINI A., RAHMANY YOUSHANLOUEI H., SEIFI S.. EFFECT OF PROFESSIONAL ETHICS ON THE LOYALTY OF BANK CUSTOMERS. ETHICS IN SCIENCE & TECHNOLOGY[Internet]. 2012;7(3):0-0. Available from: https://sid.ir/paper/403019/en

IEEE: Copy

M. AANSARI, A. HOSSEINI, H. RAHMANY YOUSHANLOUEI, and S. SEIFI, “EFFECT OF PROFESSIONAL ETHICS ON THE LOYALTY OF BANK CUSTOMERS,” ETHICS IN SCIENCE & TECHNOLOGY, vol. 7, no. 3, pp. 0–0, 2012, [Online]. Available: https://sid.ir/paper/403019/en

Related Journal Papers