Developing a Model to Assess Managers’ General Competencies in the Iranian State-Owned Banks

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Ehtesham Ali; JAHANGIRI ALI; Agha Mohammad Ali Shirazi Mahmoud; Zahedi Seyed Mohammad

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Journal: Management and Development Process Year:2019 | Volume:32 | Issue:2 (108) Page(s): 63-89

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Information Journal Paper

Title

Developing a Model to Assess Managers’ General Competencies in the Iranian State-Owned Banks

Author(s)

Ehtesham Ali | JAHANGIRI ALI | Agha Mohammad Ali Shirazi Mahmoud | Zahedi Seyed Mohammad | Issue Writer Certificate

Keywords

Assessment ModelQ1

Developing Competency ComponentsQ1

General CompetenciesQ1

Evaluating CompetenciesQ1

Iranian State-bank ManagersQ1

Abstract

The main objective of this study is to propose a systematic way to develop and validate a model of competency and to provide an instrument for measuring the competencies of state-owned bank managers at basic, intermediate, and senior levels. To achieve this goal, a combination of qualitative and quantitative research approaches were used. Questionnaires and deep interviews were administered to 100 managers of these banks. Findings show that to evaluate the competencies of the managers, we need to apply 111 indexes, each bearing a different multiplier, compiled in 5 dimensions including individual-personality, individual-mental (cognitive), interpersonal (social), organizational, and managerial. Moreover, we need 16 factors including sticking to values and ethics, personality credibility, action orientation, thinking and analyzing ability, ability to learn, mega capability, effective communication, ability to negotiate, ability to work with teams, general knowledge and skills, specialty knowledge, marketing and customer orientation, strategic leadership, managing an organizational unit, managing people, and basic managerial skills. This research also provides some managerial and research recommendations based on which, one can introduce competency management in the Iranian state-owned banks.

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APA: Copy

Ehtesham, Ali, JAHANGIRI, ALI, Agha Mohammad Ali Shirazi, Mahmoud, & Zahedi, Seyed Mohammad. (2019). Developing a Model to Assess Managers’ General Competencies in the Iranian State-Owned Banks. JOURNAL OF MANAGEMENT AND DEVELOPMENT PROCESS, 32(2 (108) ), 63-89. SID. https://sid.ir/paper/408364/en

Vancouver: Copy

Ehtesham Ali, JAHANGIRI ALI, Agha Mohammad Ali Shirazi Mahmoud, Zahedi Seyed Mohammad. Developing a Model to Assess Managers’ General Competencies in the Iranian State-Owned Banks. JOURNAL OF MANAGEMENT AND DEVELOPMENT PROCESS[Internet]. 2019;32(2 (108) ):63-89. Available from: https://sid.ir/paper/408364/en

IEEE: Copy

Ali Ehtesham, ALI JAHANGIRI, Mahmoud Agha Mohammad Ali Shirazi, and Seyed Mohammad Zahedi, “Developing a Model to Assess Managers’ General Competencies in the Iranian State-Owned Banks,” JOURNAL OF MANAGEMENT AND DEVELOPMENT PROCESS, vol. 32, no. 2 (108) , pp. 63–89, 2019, [Online]. Available: https://sid.ir/paper/408364/en

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