A COMPARATIVE STUDY OF SATISFACTION WITH PHYSICIANS AMONG PATIENTS AT OUTPATIENT DEPARTMENTS AFFILIATED TO ISFAHAN UNIVERSITY OF MEDICAL SCIENCES, IRAN

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GHASEMI GHOLAMREZA; POORAMIRY SAEID VALIOLLAH; YAVARI PARISA; MEHRABI KHOUSHKI ALI

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Paper Information

Journal: Journal of Isfahan Medical School Year:2013 | Volume:31 | Issue:249 Page(s): 1314-1323

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Title

A COMPARATIVE STUDY OF SATISFACTION WITH PHYSICIANS AMONG PATIENTS AT OUTPATIENT DEPARTMENTS AFFILIATED TO ISFAHAN UNIVERSITY OF MEDICAL SCIENCES, IRAN

Author(s)

GHASEMI GHOLAMREZA | POORAMIRY SAEID VALIOLLAH | YAVARI PARISA | MEHRABI KHOUSHKI ALI | Issue Writer Certificate

Keywords

GENDER CONCORDANCEQ2

PATIENT AND PHYSICIAN CONTRIBUTIONQ2

SATISFACTIONQ2

Abstract

Background: Several studies have shown that GENDER CONCORDANCE between patient and physician led to a better relationship between them. Moreover, lack of GENDER CONCORDANCE may lead to decrease in quality of this relationship, and finally to the lack of contribution of patients in diagnosis and treatment of the diseases. GENDER CONCORDANCE is very important in the several aspects such as medicine, psychology, religion, culture, and society. Lack of concordance can cause different aspects of the disease to remain hidden and dissatisfaction of the patient. Thus, the aim of this study was to compare male and female patients’ SATISFACTION of physicians.Methods: This is a cross-sectional study conducted in general and specialized medical centers of Isfahan, Iran, during 2012-2013. The target population was patients who referred to the above centers. The sample of this study was selected by sequential method from general, specialized, and highly specialized patient centers affiliated to Isfahan University of Medical Sciences. Patient SATISFACTION was measured by the patient contribution questionnaire (PICS). After collection, the data were analyzed by SPSS software and applying of Student t-test and chi-square.Findings: 423 patients were studied, among 231 (54%) of which GENDER CONCORDANCE existed.83% of male and 70% of female patients were referred to male physicians, and there was a statistical difference between males and females in physician gender selection (P<0.001). Total patients SATISFACTION is low, but it was higher among patients with GENDER CONCORDANCE; no statistical difference was observed between concordance and non-concordance groups (P=0.26).Conclusion: According to results of this study, GENDER CONCORDANCE between patients and physician is not at a suitable level in Isfahan medical centers. In addition, there is not enough contribution between patient and physician. This problem led to a decrease in patient SATISFACTION and information transferred between doctor and patient. As a result, their diagnosis and treatment encountered some problems. Thus, suitable decisions and programs may be needed for medical staff distribution in different areas and the dissemination of the culture of equality of male and female doctors’ capability.

Cites

CLIENT TRIBUTE PLAN AND PATIENT SATISFACTION IN SHIRAZ HOSPITALS

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APA: Copy

GHASEMI, GHOLAMREZA, POORAMIRY, SAEID VALIOLLAH, YAVARI, PARISA, & MEHRABI KHOUSHKI, ALI. (2013). A COMPARATIVE STUDY OF SATISFACTION WITH PHYSICIANS AMONG PATIENTS AT OUTPATIENT DEPARTMENTS AFFILIATED TO ISFAHAN UNIVERSITY OF MEDICAL SCIENCES, IRAN. JOURNAL OF ISFAHAN MEDICAL SCHOOL (I.U.M.S), 31(249), 1314-1323. SID. https://sid.ir/paper/50035/en

Vancouver: Copy

GHASEMI GHOLAMREZA, POORAMIRY SAEID VALIOLLAH, YAVARI PARISA, MEHRABI KHOUSHKI ALI. A COMPARATIVE STUDY OF SATISFACTION WITH PHYSICIANS AMONG PATIENTS AT OUTPATIENT DEPARTMENTS AFFILIATED TO ISFAHAN UNIVERSITY OF MEDICAL SCIENCES, IRAN. JOURNAL OF ISFAHAN MEDICAL SCHOOL (I.U.M.S)[Internet]. 2013;31(249):1314-1323. Available from: https://sid.ir/paper/50035/en

IEEE: Copy

GHOLAMREZA GHASEMI, SAEID VALIOLLAH POORAMIRY, PARISA YAVARI, and ALI MEHRABI KHOUSHKI, “A COMPARATIVE STUDY OF SATISFACTION WITH PHYSICIANS AMONG PATIENTS AT OUTPATIENT DEPARTMENTS AFFILIATED TO ISFAHAN UNIVERSITY OF MEDICAL SCIENCES, IRAN,” JOURNAL OF ISFAHAN MEDICAL SCHOOL (I.U.M.S), vol. 31, no. 249, pp. 1314–1323, 2013, [Online]. Available: https://sid.ir/paper/50035/en

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