Information Journal Paper
APA:
CopyDABHOLKAR, P.A., THORPE, D.I., & RENTZ, J.O.. (1996). A MEASURE OF SERVICE QUALITY FOR RETAIL STORES: SCALE DEVELOPMENT AND VALIDATION. JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 24(1), 3-16. SID. https://sid.ir/paper/563608/en
Vancouver:
CopyDABHOLKAR P.A., THORPE D.I., RENTZ J.O.. A MEASURE OF SERVICE QUALITY FOR RETAIL STORES: SCALE DEVELOPMENT AND VALIDATION. JOURNAL OF THE ACADEMY OF MARKETING SCIENCE[Internet]. 1996;24(1):3-16. Available from: https://sid.ir/paper/563608/en
IEEE:
CopyP.A. DABHOLKAR, D.I. THORPE, and J.O. RENTZ, “A MEASURE OF SERVICE QUALITY FOR RETAIL STORES: SCALE DEVELOPMENT AND VALIDATION,” JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, vol. 24, no. 1, pp. 3–16, 1996, [Online]. Available: https://sid.ir/paper/563608/en