RECOGNIZING KEY FACTORS FOR CUSTOMER LOYALTY BASED ON FRO

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

HAMIDZADEH M.R.; GHAMKHARI S.M.

Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Iranian Journal of Trade Studies Year:2009 | Volume:13 | Issue:52 Page(s): 187-210

Download Full-Text

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Persian Verion

View:

3,101

Download:

Cites:

Information Journal Paper

Title

RECOGNIZING KEY FACTORS FOR CUSTOMER LOYALTY BASED ON FRO

Author(s)

HAMIDZADEH M.R. | GHAMKHARI S.M. | Issue Writer Certificate

Keywords

FAST RESPONSE ORGANIZATIONQ3

PRICEQ2

QUALITYQ2

SERVICESQ2

TIMEQ2

FLEXIBILITYQ2

RELIABILITYQ2

CUSTOMER LOYALTYQ2

Abstract

Today, CUSTOMER LOYALTY is a key success factor for business. Increasing CUSTOMER LOYALTY, MKT share and profitability will go up. MKT intuition based on planning and related strategies to catch more CUSTOMER LOYALTY will decrease risk and increase long run benefits.The article survey FAST RESPONSE ORGANIZATION based on six competitive dimensions: PRICE, QUALITY, TIME, SERVICES, FLEXIBILITY, and RELIABILITY.Statistical population is Shavand's customer in Tehran. The research used randomly cluster stratified sample which its size is 150 customers.The test results emphasis on six dimensions of FAST RESPONSE ORGANIZATION for CUSTOMER LOYALTY with different preferences.

Cites

References

Cite

APA: Copy

HAMIDZADEH, M.R., & GHAMKHARI, S.M.. (2009). RECOGNIZING KEY FACTORS FOR CUSTOMER LOYALTY BASED ON FRO. IRANIAN JOURNAL OF TRADE STUDIES (IJTS), 13(52), 187-210. SID. https://sid.ir/paper/7234/en

Vancouver: Copy

HAMIDZADEH M.R., GHAMKHARI S.M.. RECOGNIZING KEY FACTORS FOR CUSTOMER LOYALTY BASED ON FRO. IRANIAN JOURNAL OF TRADE STUDIES (IJTS)[Internet]. 2009;13(52):187-210. Available from: https://sid.ir/paper/7234/en

IEEE: Copy

M.R. HAMIDZADEH, and S.M. GHAMKHARI, “RECOGNIZING KEY FACTORS FOR CUSTOMER LOYALTY BASED ON FRO,” IRANIAN JOURNAL OF TRADE STUDIES (IJTS), vol. 13, no. 52, pp. 187–210, 2009, [Online]. Available: https://sid.ir/paper/7234/en

Related Journal Papers