FACTORS RELATED TO THE PATIENTS COMPLAINTS AGAINST DOCTORS IN THE HOSPITALS WITH THE VERDICT OF THE MEDICAL COUNCIL OF KERMAN 1383-88

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NASIRIPOUR AMIR ASHKAN; HOSSEINI MOHAMMAD ALI; FAZAYELI RAD HASAN; KAMYABI ABBAS

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Journal: Iranian Journal of Medical Ethics and History of Medicine Year:2011 | Volume:4 | Issue:6 Page(s): 87-96

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Title

FACTORS RELATED TO THE PATIENTS COMPLAINTS AGAINST DOCTORS IN THE HOSPITALS WITH THE VERDICT OF THE MEDICAL COUNCIL OF KERMAN 1383-88

Author(s)

NASIRIPOUR AMIR ASHKAN | HOSSEINI MOHAMMAD ALI | FAZAYELI RAD HASAN | KAMYABI ABBAS | Issue Writer Certificate

Keywords

PATIENTS’ COMPLAINTSQ3

LEGAL STANDARDSQ3

MEDICAL COUNCIL ORGANIZATIONQ3

PHYSICIANSQ3

Abstract

Evaluation of the factors related to the patients' complaints against medical staff, especially doctors and efforts towards its reduction affects patients' satisfaction of health care system. The main purpose of the present study was to determine the factors related to the patient`s complaint against doctors with the verdict of Medical Council of Kerman.This study was a descriptive, analytical and practical evaluation, assessing 250 documents related to the patients' complaints of doctors in Kerman Medical Council during 2004-2009.The most reasons of complaints (%73.2) were carelessness and disrespecting scientific and LEGAL STANDARDS, and obtaining funds out of LEGAL STANDARDS (%9.3) respectively. In the case of issuing vote, the most opinions (%31.7) were innocence and suspended and barred from prosecuting (%22.9) respectively. Most complaints were of ophthalmologists and private hospitals. There were significant relationship between the reason of complaint and issued out (P<0.01, c2=53.706) and the reason of complaints and field practitioners (P=0.026, c2=49.27). No significant relationship between issued out and the type of hospital was found.Regarding the results, respecting scientific, and LEGAL STANDARDS, and decreasing financial relationships between doctors and patients is an effective way in reducing patients' complaints of PHYSICIANS. Improvement in PHYSICIANS' patients' relationship by explaining the disease condition, its risks and treatment options to patients are effective in reducing patient's complaint against PHYSICIANS.

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APA: Copy

NASIRIPOUR, AMIR ASHKAN, HOSSEINI, MOHAMMAD ALI, FAZAYELI RAD, HASAN, & KAMYABI, ABBAS. (2011). FACTORS RELATED TO THE PATIENTS COMPLAINTS AGAINST DOCTORS IN THE HOSPITALS WITH THE VERDICT OF THE MEDICAL COUNCIL OF KERMAN 1383-88. JOURNAL OF MEDICAL ETHICS AND HISTORY OF MEDICINE, 4(6), 87-96. SID. https://sid.ir/paper/135479/en

Vancouver: Copy

NASIRIPOUR AMIR ASHKAN, HOSSEINI MOHAMMAD ALI, FAZAYELI RAD HASAN, KAMYABI ABBAS. FACTORS RELATED TO THE PATIENTS COMPLAINTS AGAINST DOCTORS IN THE HOSPITALS WITH THE VERDICT OF THE MEDICAL COUNCIL OF KERMAN 1383-88. JOURNAL OF MEDICAL ETHICS AND HISTORY OF MEDICINE[Internet]. 2011;4(6):87-96. Available from: https://sid.ir/paper/135479/en

IEEE: Copy

AMIR ASHKAN NASIRIPOUR, MOHAMMAD ALI HOSSEINI, HASAN FAZAYELI RAD, and ABBAS KAMYABI, “FACTORS RELATED TO THE PATIENTS COMPLAINTS AGAINST DOCTORS IN THE HOSPITALS WITH THE VERDICT OF THE MEDICAL COUNCIL OF KERMAN 1383-88,” JOURNAL OF MEDICAL ETHICS AND HISTORY OF MEDICINE, vol. 4, no. 6, pp. 87–96, 2011, [Online]. Available: https://sid.ir/paper/135479/en

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