THE PARADOXICAL INFLUENCE OF JOB SATISFACTION ON DESTRUCTIVE EMPLOYEES’ VOICE, CONSIDERING THE MEDIATING ROLE OF SOCIAL NETWORK SITES AND ORGANIZATIONAL COMMITMENT

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Tabarsa Golam Ali; Shokouhyar Sajjad; Olfat Mohammad

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Title

THE PARADOXICAL INFLUENCE OF JOB SATISFACTION ON DESTRUCTIVE EMPLOYEES’ VOICE, CONSIDERING THE MEDIATING ROLE OF SOCIAL NETWORK SITES AND ORGANIZATIONAL COMMITMENT

Author(s)

Tabarsa Golam Ali | Shokouhyar Sajjad | Olfat Mohammad | Issue Writer Certificate

Keywords

PUBLIC SOCIAL NETWORKSQ1

ENTERPRISE SOCIAL NETWORKSQ1

DESTRUCTIVE EMPLOYEE VOICEQ1

ORGANIZATIONAL COMMITMENTQ2

JOB SATISFACTIONQ2

Abstract

Objective: This study aims to investigate the paradoxical influence of JOB SATISFACTION on destructive employees’ voice behavior considering the mediating role of using social networking sites (SNSs) and ORGANIZATIONAL COMMITMENT. Methods: 240 employees of Asia-tech Company have been surveyed in this regard. PLS algorithm has been used to evaluate the validity of the hypothesis. To do so, the WarpPls software has been used. Results: The results of the study showed that employees' social networking sites utilization can lead to an increase in destructive employees’ voice. The employees with higher level of JOB SATISFACTION and ORGANIZATIONAL COMMITMENT take more advantage of SNSs in order to keep in touch with their colleagues. JOB SATISFACTION leads to an increase in level of both employees’ voice and ORGANIZATIONAL COMMITMENT. The employees with higher level of ORGANIZATIONAL COMMITMENT show less destructive voice than others. Conclusion: The main contribution of this study is to show the fact that in spite of many advantages that can be considered for SNSs in the workplace, they can have some detrimental effects such as increasing destructive voice among employees.

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APA: Copy

Tabarsa, Golam Ali, Shokouhyar, Sajjad, & Olfat, Mohammad. (2018). THE PARADOXICAL INFLUENCE OF JOB SATISFACTION ON DESTRUCTIVE EMPLOYEES’ VOICE, CONSIDERING THE MEDIATING ROLE OF SOCIAL NETWORK SITES AND ORGANIZATIONAL COMMITMENT. JOURNAL OF PUBLIC ADMINISTRATION, 10(2 ), 311-332. SID. https://sid.ir/paper/139744/en

Vancouver: Copy

Tabarsa Golam Ali, Shokouhyar Sajjad, Olfat Mohammad. THE PARADOXICAL INFLUENCE OF JOB SATISFACTION ON DESTRUCTIVE EMPLOYEES’ VOICE, CONSIDERING THE MEDIATING ROLE OF SOCIAL NETWORK SITES AND ORGANIZATIONAL COMMITMENT. JOURNAL OF PUBLIC ADMINISTRATION[Internet]. 2018;10(2 ):311-332. Available from: https://sid.ir/paper/139744/en

IEEE: Copy

Golam Ali Tabarsa, Sajjad Shokouhyar, and Mohammad Olfat, “THE PARADOXICAL INFLUENCE OF JOB SATISFACTION ON DESTRUCTIVE EMPLOYEES’ VOICE, CONSIDERING THE MEDIATING ROLE OF SOCIAL NETWORK SITES AND ORGANIZATIONAL COMMITMENT,” JOURNAL OF PUBLIC ADMINISTRATION, vol. 10, no. 2 , pp. 311–332, 2018, [Online]. Available: https://sid.ir/paper/139744/en

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