INVESTIGATING THE EFFECT OF EMOTIONAL INTELLIGENCE TRAINING (ACTIVE-PASSIVE METHOD) ON JOB CONFLICT AND HAPPINESS AMONG NURSES: A QUASI-EXPERIMENTAL STUDY

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Alikhah Fatemeh; Moradi Yaser; Jasemi Madineh

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Journal Paper

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Journal: Nursing And Midwifery Journal Year:2024 | Volume:8 | Issue:11 Page(s): 908-918

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Title

INVESTIGATING THE EFFECT OF EMOTIONAL INTELLIGENCE TRAINING (ACTIVE-PASSIVE METHOD) ON JOB CONFLICT AND HAPPINESS AMONG NURSES: A QUASI-EXPERIMENTAL STUDY

Author(s)

Alikhah Fatemeh | Moradi Yaser | Jasemi Madineh | Issue Writer Certificate

Keywords

Emotional Intelligence

Happiness

Job Conflict

Nursing

Active Learning

Passive Learning

Abstract

Background & Aims: Nurses work in an environment full of conflicts, which can lead to a decrease in the quality of care provided, dissatisfaction, and leaving the profession. The existence of Job Conflict also affects the Happiness of nurses. Therefore, interventions are necessary to better manage Job Conflicts and improve Happiness. One of the most effective ways to improve people's Emotional Intelligence is educational interventions; therefore, the present study aimed to determine the effect the effect of Emotional Intelligence education (by active-passive method) on Job Conflict and Happiness of nurses working at Imam Khomeini Educational and Medical Center in Urmia in 2024.
Materials & Methods: The present study was a quasi-experimental study with a pre-test and post-test design, in which the participants were divided into two groups of control (40 people) and intervention (40 people). Initially, both groups completed the Oxford Happiness Questionnaire and the Dobrin Conflict Management Questionnaire as a pre-test. Then, 15 Emotional Intelligence skills were taught to the intervention group using active and passive methods, and the control group did not receive any intervention. Finally, one month after the intervention, both groups completed the post-test using the mentioned tools in two groups. Data were analyzed using descriptive and analytical statistics in SPSS software version 20.
Results: The mean Happiness score before the intervention was not significantly different between the control and intervention groups (P=0.70). However, after the intervention, the statistical changes between the two groups were significant (P<0.001). the mean occupational conflict score before the intervention showed no significant difference between the two groups (P=0.06), but it was significantly different after the intervention (P<0.001).
Conclusion: The results of the present study indicated that Emotional Intelligence training (active-passive method) had a positive effect on reducing the Job Conflict and increasing the Happiness of nurses. Therefore, it is suggested that Emotional Intelligence training (active-passive method) be considered as an effective intervention to improve Happiness and manage Job Conflict among nurses.

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