THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND PERSONALITY TRAITS OF NURSES WITH PATIENT’S SATISFACTION OF NURSING SERVICES IN THE ACADEMIC HOSPITALS OF AHVAZ

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DAVOUDI IRAN; ALIAKBARI DEHKORDI MAHNAZ; SHAHROKH RAEISIAN; MOHSENI PARASTO

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Journal: Jentashapir Journal of Cellular and Molecular Biology Year:2011 | Volume:1 | Issue:2 Page(s): 10-19

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Title

THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND PERSONALITY TRAITS OF NURSES WITH PATIENT’S SATISFACTION OF NURSING SERVICES IN THE ACADEMIC HOSPITALS OF AHVAZ

Author(s)

DAVOUDI IRAN | ALIAKBARI DEHKORDI MAHNAZ | SHAHROKH RAEISIAN | MOHSENI PARASTO | Issue Writer Certificate

Keywords

EMOTIONAL INTELLIGENCEQ3

PERSONALITY TRAITSQ3

NURSESQ3

PATIENTS’ SATISFACTIONQ3

NURSING SERVICESQ3

ACADEMIC HOSPITALS OF AHVAZQ3

Abstract

Background: The purpose of this study was to investigate the relationship between EMOTIONAL INTELLIGENCE and PERSONALITY TRAITS of NURSES with patient’s satisfaction of NURSING SERVICES in the Hospitals of Jundishapur University of Ahvaz.Methods: The sample of this study was consisted of 352 NURSES in the hospitals of Jundishapur University of Ahvaz, selected through simple random sampling and 352 patients selected through convenience sampling, based on the NURSES' sample. The instruments used include the EMOTIONAL INTELLIGENCE Scale, Revised NEO Personality Inventory, and Patient Satisfaction Instrument.Results: The results showed personality characters and EMOTIONAL INTELLIGENCE and its dimensions, correlated with patients' satisfaction. The results of two separate multiple regression analysis revealed that dimensions of EMOTIONAL INTELLIGENCE accounting for 29% of the variance in patient’s satisfaction (MR=0.542), and personality characters of NURSES accounting for 16% of the variance in patient’s satisfaction (MR=0.405).Conclusion: The results suggest the relation between the EMOTIONAL INTELLIGENCE and personality characters of NURSES with patient’s' satisfaction of NURSING SERVICES.

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APA: Copy

DAVOUDI, IRAN, ALIAKBARI DEHKORDI, MAHNAZ, SHAHROKH, RAEISIAN, & MOHSENI, PARASTO. (2011). THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND PERSONALITY TRAITS OF NURSES WITH PATIENT’S SATISFACTION OF NURSING SERVICES IN THE ACADEMIC HOSPITALS OF AHVAZ. JENTASHAPIR JOURNAL OF CELLULAR AND MOLECULAR BIOLOGY (JENTASHAPIR JOURNAL OF HEALTH RESEARCH), 1(2), 10-19. SID. https://sid.ir/paper/205703/en

Vancouver: Copy

DAVOUDI IRAN, ALIAKBARI DEHKORDI MAHNAZ, SHAHROKH RAEISIAN, MOHSENI PARASTO. THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND PERSONALITY TRAITS OF NURSES WITH PATIENT’S SATISFACTION OF NURSING SERVICES IN THE ACADEMIC HOSPITALS OF AHVAZ. JENTASHAPIR JOURNAL OF CELLULAR AND MOLECULAR BIOLOGY (JENTASHAPIR JOURNAL OF HEALTH RESEARCH)[Internet]. 2011;1(2):10-19. Available from: https://sid.ir/paper/205703/en

IEEE: Copy

IRAN DAVOUDI, MAHNAZ ALIAKBARI DEHKORDI, RAEISIAN SHAHROKH, and PARASTO MOHSENI, “THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND PERSONALITY TRAITS OF NURSES WITH PATIENT’S SATISFACTION OF NURSING SERVICES IN THE ACADEMIC HOSPITALS OF AHVAZ,” JENTASHAPIR JOURNAL OF CELLULAR AND MOLECULAR BIOLOGY (JENTASHAPIR JOURNAL OF HEALTH RESEARCH), vol. 1, no. 2, pp. 10–19, 2011, [Online]. Available: https://sid.ir/paper/205703/en

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