THE INFLUENCE OF EMOTIONAL LABOR AND CALLING ORIENTATION ON EMPLOYEES EMOTIONAL EXHAUSTION

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MORTAZAVI SAEED; SAGHRAVANI SIMA; KARESHKI HOSSEIN

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Journal: JOURNAL OF PUBLIC ADMINISTRATION PERSPECTIVE Year:2012 | Volume:2 | Issue:8 Page(s): 99-121

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Title

THE INFLUENCE OF EMOTIONAL LABOR AND CALLING ORIENTATION ON EMPLOYEES EMOTIONAL EXHAUSTION

Author(s)

MORTAZAVI SAEED | SAGHRAVANI SIMA | KARESHKI HOSSEIN | Issue Writer Certificate

Keywords

EMOTIONAL LABORQ2

EMOTIONAL EXHAUSTIONQ2

CALLING ORIENTATIONQ2

SURFACE ACTIONQ2

DEEP ACTIONQ2

Abstract

Emotional exhaustion is not only harmful for employees, but also seriously damages the organization, due to this fact, studying the factors influencing this variable in order to reduce its damages is essential. Since many theoretical foundations confirm influences of employee's emotions and work orientation on EMOTIONAL EXHAUSTION, this research also investigated the role of EMOTIONAL LABOR and CALLING ORIENTATION on employee's EMOTIONAL EXHAUSTION .In this research, Ferdowsi University of Mashhad employees in the education section were selected as the research population. In order to get the data, questionnaire was used.For analyzing data, within structural equation method, Smartpls software was used. Fitting indexes supported the suggested model. And demonstrated that proposed model has an approved value. Between the three paths in the model, the only path between CALLING ORIENTATION and EMOTIONAL EXHAUSTION was significant, and showed that CALLING ORIENTATION has a negative effect on EMOTIONAL EXHAUSTION. In addition, lack of relationship between the EMOTIONAL EXHAUSTION and the EMOTIONAL LABOR will reduce concerns of policy makers about positive effect of the EMOTIONAL LABOR on the EMOTIONAL EXHAUSTION.

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APA: Copy

MORTAZAVI, SAEED, SAGHRAVANI, SIMA, & KARESHKI, HOSSEIN. (2012). THE INFLUENCE OF EMOTIONAL LABOR AND CALLING ORIENTATION ON EMPLOYEES EMOTIONAL EXHAUSTION. JOURNAL OF PUBLIC ADMINISTRATION PERSPECTIVE, 2(8), 99-121. SID. https://sid.ir/paper/207573/en

Vancouver: Copy

MORTAZAVI SAEED, SAGHRAVANI SIMA, KARESHKI HOSSEIN. THE INFLUENCE OF EMOTIONAL LABOR AND CALLING ORIENTATION ON EMPLOYEES EMOTIONAL EXHAUSTION. JOURNAL OF PUBLIC ADMINISTRATION PERSPECTIVE[Internet]. 2012;2(8):99-121. Available from: https://sid.ir/paper/207573/en

IEEE: Copy

SAEED MORTAZAVI, SIMA SAGHRAVANI, and HOSSEIN KARESHKI, “THE INFLUENCE OF EMOTIONAL LABOR AND CALLING ORIENTATION ON EMPLOYEES EMOTIONAL EXHAUSTION,” JOURNAL OF PUBLIC ADMINISTRATION PERSPECTIVE, vol. 2, no. 8, pp. 99–121, 2012, [Online]. Available: https://sid.ir/paper/207573/en

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