THE EFFECT OF COMMUNICATION ON MANAGERS AND EMPLOYEES’ INTERPERSONAL CONFLICT IN AN EDUCATIONAL HOSPITA

Q: How can I download an article?

To download an article from SID, first log in to the site, search for the article title, and click on the 'Download Article' option.

Q: How can I download an ISI article?

To download an ISI article on SID, enter the keyword or article title in the search bar, view the relevant results, click on the desired article, and select the 'Download Article' option.

Q: How can I access the SID database?

To access the SID database, visit SID.ir, create an account, and log in to access scientific resources.

Q: Is downloading articles from SID free?

Some articles on SID are available for free, while others require payment. Details are specified on the article's page.

SHADPOUR P.; BARZEGAR M.; AFZAL E.

Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Journal Paper

Paper Information

Journal: Journal of Healthcare Management Research Year:2010 | Volume:2 | Issue:1-2 (SERIAL 5-6) Page(s): 17-26

Download Full-Text

مرکز اطلاعات علمی Scientific Information Database (SID) - Trusted Source for Research and Academic Resources

Persian Verion

View:

848

Download:

Cites:

Information Journal Paper

Title

THE EFFECT OF COMMUNICATION ON MANAGERS AND EMPLOYEES’ INTERPERSONAL CONFLICT IN AN EDUCATIONAL HOSPITA

Author(s)

SHADPOUR P. | BARZEGAR M. | AFZAL E. | Issue Writer Certificate

Keywords

COMMUNICATIONQ2

INTERPERSONAL CONFLICTQ3

MANAGERSQ2

PERSONNELQ2

HOSPITALQ2

Abstract

Introduction: Ignoring INTERPERSONAL CONFLICT is a barrier in delivering services, leading to struggle, dissatisfaction, low efficacy and stained relationship between MANAGERS and the PERSONNEL. The main objective of the present study is to investigate the effect of effective COMMUNICATION on INTERPERSONAL CONFLICT between MANAGERS and employees at Hasheminejad Kidney Center.Methods: In this correlation study the research population comprises all MANAGERS and different groups of employees at Hasheminejad Kidney Center in Tehran (N=408) taken quota sampling (n=198). The data drawn from respondents is collected via questionnaires which were prepared by the researcher. The information was analyzed by analytic statistics in 2010. Correlation coefficiency is used temporarily on 10, 1389. The research population comprises all MANAGERS and different groups of employees at Hasheminejad Kidney Center in Tehran (N=408) drawn from quota sampling (n=198). The data drawn from the questionnaires is prepared by the researcher in the form of the questionnaire. The information is analyzed by analytic statistics in 2010.Results: Average score of the individual conflicts between MANAGERS and the employees is (1.55), which is lower than standard mean namely 3. The effective COMMUNICATION variables are at a satisfactory level. Despite the fact that a significant relationship between each variable with individual conflict of MANAGERS and the PERSONNEL is detected, regression analysis does not meaningfully indicate the effect of affinity variable on conflict.Conclusion: Use of effective COMMUNICATION through setting a proper supportive environment and establishing a positive feeling can reduce negative conflicts in health services organization.

Cites

No record.

References

No record.

Cite

APA: Copy

SHADPOUR, P., BARZEGAR, M., & AFZAL, E.. (2010). THE EFFECT OF COMMUNICATION ON MANAGERS AND EMPLOYEES’ INTERPERSONAL CONFLICT IN AN EDUCATIONAL HOSPITA. JOURNAL OF HEALTHCARE MANAGEMENT (JOURNAL OF HEALTH SYSTEM), 2(1-2 (SERIAL 5-6)), 17-26. SID. https://sid.ir/paper/232528/en

Vancouver: Copy

SHADPOUR P., BARZEGAR M., AFZAL E.. THE EFFECT OF COMMUNICATION ON MANAGERS AND EMPLOYEES’ INTERPERSONAL CONFLICT IN AN EDUCATIONAL HOSPITA. JOURNAL OF HEALTHCARE MANAGEMENT (JOURNAL OF HEALTH SYSTEM)[Internet]. 2010;2(1-2 (SERIAL 5-6)):17-26. Available from: https://sid.ir/paper/232528/en

IEEE: Copy

P. SHADPOUR, M. BARZEGAR, and E. AFZAL, “THE EFFECT OF COMMUNICATION ON MANAGERS AND EMPLOYEES’ INTERPERSONAL CONFLICT IN AN EDUCATIONAL HOSPITA,” JOURNAL OF HEALTHCARE MANAGEMENT (JOURNAL OF HEALTH SYSTEM), vol. 2, no. 1-2 (SERIAL 5-6), pp. 17–26, 2010, [Online]. Available: https://sid.ir/paper/232528/en

Related Journal Papers