TOTAL QUALITY MANAGEMENT (TQM): IS AN EDUCATIONAL INTERVENTION EFFECTIVE TO APPLY THE MODEL IN ROUTINE PRACTICE?

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ZAREIE FATEMEH; TAGHDISI MOHAMMAD HOSIEN; MOHEBIFAR RAFAT; TEHRANI HADI; SHOJAEEZADEH DAVOOD; MOTAMEDI AMIR

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Journal: Payesh Year:2014 | Volume:13 | Issue:1 Page(s): 33-40

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Title

TOTAL QUALITY MANAGEMENT (TQM): IS AN EDUCATIONAL INTERVENTION EFFECTIVE TO APPLY THE MODEL IN ROUTINE PRACTICE?

Author(s)

Keywords

TOTAL QUALITY OF MANAGEMENTQ2

EDUCATIONAL PROGRAMQ2

HOSPITALQ2

Abstract

Objective(s): One of the main strategies for improving system performance is the TOTAL QUALITY OF MANAGEMENT. This study aimed to assess the effect of an educational intervention on the application of TQM in a HOSPITAL ward.Methods: This was a small scale study of a random sample of 20 nurses working in a HOSPITAL ward in Qazvin, Iran. Participants were asked to respond to a questionnaire on importance and application of the TQM dimensions at two pints in time: at baseline (before intervention) and after an educational intervention at three moths follow-up. Data were analyzed using the Paired-t test by SPSS software.Results: There were significant differences on mean scores of the TQM application on several TQM damnations such as customer (patient) attention (P=0.035), staff participation (P=0.037), and patient-nurse communication (P=0.050) before and after intervention. However, there was no significant difference in TQM concept application before and after educational intervention (P=0.014).Conclusion: The findings suggest that the application of total quality management in improved patient safety is essential.

Cites

INVESTIGATING THE RELATIONSHIP BETWEEN TOTAL QUALITY MANAGEMENT AND FINANCIAL PERFORMANCE OF BANKS, INSURANCE COMPANIES, AND ACTIVE INVESTMENT COMPANIES IN IRAN

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APA: Copy

ZAREIE, FATEMEH, TAGHDISI, MOHAMMAD HOSIEN, MOHEBIFAR, RAFAT, TEHRANI, HADI, SHOJAEEZADEH, DAVOOD, & MOTAMEDI, AMIR. (2014). TOTAL QUALITY MANAGEMENT (TQM): IS AN EDUCATIONAL INTERVENTION EFFECTIVE TO APPLY THE MODEL IN ROUTINE PRACTICE?. PAYESH, 13(1), 33-40. SID. https://sid.ir/paper/23471/en

Vancouver: Copy

ZAREIE FATEMEH, TAGHDISI MOHAMMAD HOSIEN, MOHEBIFAR RAFAT, TEHRANI HADI, SHOJAEEZADEH DAVOOD, MOTAMEDI AMIR. TOTAL QUALITY MANAGEMENT (TQM): IS AN EDUCATIONAL INTERVENTION EFFECTIVE TO APPLY THE MODEL IN ROUTINE PRACTICE?. PAYESH[Internet]. 2014;13(1):33-40. Available from: https://sid.ir/paper/23471/en

IEEE: Copy

FATEMEH ZAREIE, MOHAMMAD HOSIEN TAGHDISI, RAFAT MOHEBIFAR, HADI TEHRANI, DAVOOD SHOJAEEZADEH, and AMIR MOTAMEDI, “TOTAL QUALITY MANAGEMENT (TQM): IS AN EDUCATIONAL INTERVENTION EFFECTIVE TO APPLY THE MODEL IN ROUTINE PRACTICE?,” PAYESH, vol. 13, no. 1, pp. 33–40, 2014, [Online]. Available: https://sid.ir/paper/23471/en

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